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Rairdon's Dodge Chrysler Jeep of Bellingham
Bellingham, WA
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Prompt service. Good explanation of work performed. Polite and courteous.overall, it was a good experience. I would recommend them to others. Good explanation of work performed. Polite and courteous.overall, it was a good experience. I would recommend them to others. More
Having purchased my "06 Charger in 2010 at Rairdon's I was crushed when in Dec '24 my beloved "06 Charger began acting oddly. After setting an appointment with Richard I brought the car to the service dep was crushed when in Dec '24 my beloved "06 Charger began acting oddly. After setting an appointment with Richard I brought the car to the service department and Jake signed me in. Later that day I got the dreaded call from Jake to confirm the Charger had blown a head gasket and so was headed for the great racecar home in the sky. Bad news but then Tom took over and guided me into my next vehicle. The purchase was handled to my satisfaction and I am telling everyone of my experience. Thanks Richard, Jake, and Tom for making a bad situation better. More
The young men I dealt with were very polite and answered all of my questions. I did not feel pressured to agree to anything or buy anything. They explained what was done to my car and again answered all of all of my questions. I did not feel pressured to agree to anything or buy anything. They explained what was done to my car and again answered all of my questions. I had a good experience. More
The service department in this dealership has been my go-to first choice for years. I know when I go there I will be treated truly as a valued customer the techs are knowledgable and effcient and have a go-to first choice for years. I know when I go there I will be treated truly as a valued customer the techs are knowledgable and effcient and have always gone the extra mile to be sure things are done right and I leave there satisfied. More
I had the pleasure of buying a car from rairdon bellingham WA Bruce, Cody,Dan, and the finance manager made the experience very pleasant. I will recommend this dealership to family and friends. Th bellingham WA Bruce, Cody,Dan, and the finance manager made the experience very pleasant. I will recommend this dealership to family and friends. These guys are a real asset to your company. All the staff are helpful and make you feel at home. More
Really appreciate Richard as my go-to person there. He’s the only one who went out of his way to give me the best service and reminded me of the Costco discount. Appreciate him immensely. He’s the only one who went out of his way to give me the best service and reminded me of the Costco discount. Appreciate him immensely. More
I was stranded in bellingham with a dead battery and was able to make it to the Rairdon's Jeep dealer. Claire was super helpful and got me a loaner car to get back to Seattle. Over the weekend another membe able to make it to the Rairdon's Jeep dealer. Claire was super helpful and got me a loaner car to get back to Seattle. Over the weekend another member of the service department Ian called me and explained I needed a new battery and along with that new battery a required ($200) software update. I pushed back to inquire why my car would need a software update with a new battery to "work" and he just kept reiterating that the car WOULD not work without the software. $900+ later for (diagnostic, battery, and software update) and a couple of calls I found out there's no way that new software would be charged for unless it was not a required update. Nor would I need software for a new battery to work with my vehicle. Will not return and did not enjoy being mislead. More
I'm not a fan of car dealerships and especially service departments usually, but Gabriel and Ian in Bellingham have secured a lifelong customer. Gabriel was the first and most consistently helpful person departments usually, but Gabriel and Ian in Bellingham have secured a lifelong customer. Gabriel was the first and most consistently helpful person I worked with. He worked with me to plan a schedule for repairs and maintenance that I could make work, ensured my safe use of the vehicle between appointments, guaranteed the availability of the parts I needed, and welcomed my questions without condescension. Gabriel explained the services and repairs I needed to my satisfaction without making me feel ignorant for not understanding all the details at first. Ian was very helpful in making me feel like this dealership and these people are who I want to continue to work with moving forward. My husband says this 2015 Jeep Cherokee Trailhawk we bought new and loaded is the best car he's ever had and I agree. When it comes time to interact with a dealer, we'll be returning to Bellingham for sure. More
They took our vehicle in for service on time. They did NOT try to sell us add on services. They completed the work in a timely manner so that we did not have to wait too long. The staff was very They did NOT try to sell us add on services. They completed the work in a timely manner so that we did not have to wait too long. The staff was very nice and friendly. Very helpful. We are very pleased with our new dealer. We recently moved to the area. More