Rainbow Chrysler Dodge Jeep LLC - Service Center

Great experience, they did exactly what they said they would do and would strongly recommend would do and would strongly recommend More

I bought a $90k Ram 1500 in 2022 and brought it to Ram for a tire rotation and balancing in 2023. Since then the truck vibrates like crazy once I get over 70mph. They tried balancing the tires like 4 time for a tire rotation and balancing in 2023. Since then the truck vibrates like crazy once I get over 70mph. They tried balancing the tires like 4 times (which all required me to drop the truck off for the entire day with no rental) and eventually deemed all 4 tires as "bad". Literally, none of the tires had more than 10000 miles on it but since I bought 2 from Ram and 2 from a different company, they were only willing to replace the 2 I bought from them then wash there hands. There solution was although the truck rode perfectly smooth before they touched it, I should buy 4 new more expensive tires from them. My tires are the factory Pirelli all season tires. My vehicle now rides like trash until I can afford to bring it somewhere else for them to fix it. Nevertheless, the people are very nice and professional. I think the techs are just inexperienced and in these small towns there aren't many options. More

Second time to Service Dept and they were awesome! Very professional and thorough. Everything was completed on time and explained in detail. Very professional and thorough. Everything was completed on time and explained in detail. More

2nd time I brought my vehicle there and they are a great group of individuals group of individuals More

The guys were very very professional clean with no wait time. I’m very satisfied every time Come there time. I’m very satisfied every time Come there More

Always professional and they always do exactly what’s needed. They never skip on a service needed. They never skip on a service More

My experience at Rainbow Chrysler, Dodge, Jeep, Ram was a very good one. The service was done in a timely manner and exceeded my expectations. very good one. The service was done in a timely manner and exceeded my expectations. More

Worst experience ever. After switching to Jeep from usually buying Hyundai it has been nothing but issues but this service station is the worst. My car definitely has trans After switching to Jeep from usually buying Hyundai it has been nothing but issues but this service station is the worst. My car definitely has transmission issues and anyone outside of Jeep service department can clearly see this. A transmission going out doesn't always throw a code. Because of my warranty has to be serviced through Jeep. Every mechanic outside of Jeep says it's transmission yet Jeep can't seem to find the problem and say "car is driving as designed". Miraculously the car works fine when they test drive which is impossible. This is started in August, it's now November. 4 visits later and it's worse than ever with them still acting like nothing is wrong because they don't care and don't feel like dealing with it so they just don't. My warranty is almost up at this point and I still can't drive my car. If they cared they would have looked further for the problem but because they don't they instead did whatever they could to push the problem away and just not deal with it. I will never buy a Jeep again and I'm not the only one. They did nothing. More

Has a recall on part for clutch and transmission. The service explained problem and handled everything. The service explained problem and handled everything. More

Dealer changed the price of the service without informing me, after he said work was complete. I broke down as soon as I left the dealer and had to be towed. I opted for a tow to another mechanic who assured me, after he said work was complete. I broke down as soon as I left the dealer and had to be towed. I opted for a tow to another mechanic who assured me the work that i had been charged for was never done. More