
Rainbow Chrysler Dodge Jeep LLC
Covington, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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The Jeep technicians diagnosed the problem (my TIPM). However, they said that they could not get the part for my 2013 Jeep Wrangler Sport and didn't know how long it might be whether 1 or 6 months. No However, they said that they could not get the part for my 2013 Jeep Wrangler Sport and didn't know how long it might be whether 1 or 6 months. Now their fault. It's Jeep's fault for not stocking a part that frequently goes out. Instead I got a refurbished one in about 6 days and plugged it in. Seems to be working. If Jeep cannot get new ones then they should get refurbished ones with less of a warranty. By the way, my refurbished one comes with a lifetime warranty. More
DON'T BRING OR GET A VEHICLE FROM THEM. THEY WERE SUPPOSED TO CHECK BOTH BATTERIES. I ASKED FOR THAT THEY SAID FOUR DIFFERENT TIMES.THEY CALLED TO TELL ME MY TRUCK WAS READY. ASKED THE TECH THEY WERE SUPPOSED TO CHECK BOTH BATTERIES. I ASKED FOR THAT THEY SAID FOUR DIFFERENT TIMES.THEY CALLED TO TELL ME MY TRUCK WAS READY. ASKED THE TECHNICIAN SO ARE THE BATTERIES GOOD? HE SAYS OH I DIDN'T CHECK THEM THAT WASN'T ON THE TICKET. I FLIP OUT AFTER THEY HAD MY TRUCK ALL DAY, THE PISSY SERVICE MANAGER DOESN'T UNDERSTAND WHY I WOULD BE PISSED OFF ABOUT BEING LIED TO ABOUT WORK NOT BEING DONE WHEN THEY SAID WELL THEY DID BUT THE TECHNICIAN SAID NO THAT'S NOT WHAT HE CHECKED. INCOMPETENT OR LIARS. OTHER WAY I'D NEVER GET WORK FROM THESE DISGUSTING DISHONEST PEOPLE. More
Brought truck in for a recall that they may have fixed. I can't tell because they did not reset the computer (still pops warnings up about the ABS braking). They told me it was ready and I was dropped off I can't tell because they did not reset the computer (still pops warnings up about the ABS braking). They told me it was ready and I was dropped off at the dealership. They then told me that the running boards no longer work and that they should reset in a few days. They did not. After 4 days I called the service dept to schedule the repair of the running boards (that they broke) and requested a loaner vehicle. They said they do not provide loaners, and I will need to rent a truck. So now I have to deliver my truck to them and get someone to take me to the rental place. Then drop off the rental, get a ride back to Rainbow Chrysler to get my truck. Hopefully it gets repaired, and they do not break anything else! Definitely not the way to treat a customer. I certainly did not expect Dodge RAM to allow this poor of representation of their brand. DO NOT DO ANY BUSSINESS WITH RAINBOW CHRYSLER DODGE JEEP RAM FIAT!!!!! More
This dealership has always been very accommodating. appointments are easy to schedule. Having a shuttle has been very helpful for me when I have to get my car serviced or looked at. appointments are easy to schedule. Having a shuttle has been very helpful for me when I have to get my car serviced or looked at. More
This dealership is always professional and quick. The scheduling process is always very easy. They are caring of recalls and always ready to get me squared away. The scheduling process is always very easy. They are caring of recalls and always ready to get me squared away. More
Always get what I need when I need it at great prices and the this dealership goes the extra mile!! the this dealership goes the extra mile!! More
quick fast service easy to schedule and always appreciate any discounts offered hope that continues any discounts offered hope that continues More
Vaughn Carmouche was courteous in his approach and knowledgeable . Wonderful people to have worked with when purchasing my vehicle . Jordan Welch as well . knowledgeable . Wonderful people to have worked with when purchasing my vehicle . Jordan Welch as well . More
The dealership is easy to make an appointment with. They are very thorough and do service within a timely manner. I highly recommend their service department. They are very thorough and do service within a timely manner. I highly recommend their service department. More