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Rafferty Subaru

Newtown Square, PA

4.9
4,842 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,842 Reviews of Rafferty Subaru

June 06, 2022

Love the ease of service. Great customer service. They try and do their best each time I am there. More

by SARAHBERNARDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale, Brent Knarr, Kelly Billbrough
Jun 07, 2022 -

Rafferty Subaru responded

Hello, thanks for your great review, and for giving our dealership such a positive star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 06, 2022

Friendly staff, always willing to go above and beyond for service customers. Excellent customer service More

by GINNLINN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale, Brent Knarr, Kelly Billbrough
Jun 07, 2022 -

Rafferty Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 06, 2022

Rafferty always does a great job with service. The drive in experience makes you feel like you are in good hands. There’s someone there to greet you and the service team listens to all your conc More

by JOSEPH BORILLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Jun 07, 2022 -

Rafferty Subaru responded

Hello Joseph, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 06, 2022

Shop did what they said they’d do and was finished when they said they would be finished. Repairs are holding up and they even ran it through the wash before pulling it up front. 5 stars. More

by Kryptonite.miner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure the name of my contact.
Jun 07, 2022 -

Rafferty Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 05, 2022

My service writer, Mark Tenaglia, explained everything that was recommended and why it was necessary. I couldn’t be happier with my experience at Rafferty Subaru! More

by DeniseT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Tenaglia
Jun 07, 2022 -

Rafferty Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 05, 2022

Very kind and helpful people! It was a great experience from start to finish! Glad I got a car here. More

by Smills70025
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Myers, Darren Sereikis
Jun 07, 2022 -

Rafferty Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 04, 2022

I called after service several times due to a potential misdiagnosis of the cars problem. Was told a new engine was needed and two outside mechanics said it was a transmission. This was escalated to the he More

by SCOTTWHEELEw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Subaru Reputation
Jun 06, 2022 -

Rafferty Subaru responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our Service Manager, Ken Seal at ken@raffertysubaru.com and we will do our best to make this better.

June 04, 2022

Easy to schedule service but everything sure is expensive. Charges are really high but everyone is very high More

by BINZP28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Subaru Reputation
Jun 06, 2022 -

Rafferty Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2022

Prompt and courteous service. Pre published estimate for work performed when scheduled online. Discount for veterans. More

by BRUCEFHOFFMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Campbell
Jun 05, 2022 -

Rafferty Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 03, 2022

Excellent customer service and inspection was thorough and efficient. Work was completed in less than one day with no surprises. More

by Harveyep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Jun 05, 2022 -

Rafferty Subaru responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you, and have a fantastic day!

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