RBM of Alpharetta
Alpharetta, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My girlfriend and I were looking for a 2010 C300 loaner to buy and after visiting RBM's website we were convinced that this was the dealership for us. After driving nearly two hours early on a Saturday mor to buy and after visiting RBM's website we were convinced that this was the dealership for us. After driving nearly two hours early on a Saturday morning, Adam Denault walked out to talk to us on the lot and help us find the car we wanted. We especially liked that he was never pushy in that "used-car salesman" kind of way that we had experienced at some other dealerships during our search. He was also very knowledgeable about the car's features and options. RBM had a solid selection of loaners of which to choose and their starting prices were reasonable. The car we eventually bought had some minor blemishes and Adam was very helpful in getting the car detailed before we took it home. We are very particular about things and we could tell he picked up on this and made sure the car was in the best possible condition when we came back to pick it up. It pleased us a great deal to know we were dealing with a salesman who was eager to make the customer happy. Overall we were very satisfied with our experience at RBM and even plan to make the drive north each year to have our car's regular service at the dealership. More
I initially visited the dealership as part of the USAA car buying program. They were all very familiar with the process and were totally cooperative - unlike another dealership I visited. Everyone with car buying program. They were all very familiar with the process and were totally cooperative - unlike another dealership I visited. Everyone with whom I came into contact was friendly and professional. More
My first time to buy a mercedez and rbm north made the experienced effortless.We waited a long while to make the car ready but Adam Denault made sure that I will be happy and very satisfied customer.He ev experienced effortless.We waited a long while to make the car ready but Adam Denault made sure that I will be happy and very satisfied customer.He even worked with us the price that we liked to pay on the car and that's a big plus for me.I highly recommend this dealership and so come and get your new mercedez!!! More
I have primarily dealt with Duane Udo, and he and the other service advisors have always been great to deal with. Their prices for repais have been very competitive, and their amenities are great, too. T other service advisors have always been great to deal with. Their prices for repais have been very competitive, and their amenities are great, too. They always have a free loaner available, even when I have driven up with an immediate repair need. They also have a cool system that scans your vehicle and checks you in upon arrival. More
Working with RBM north is truly a great experience, especially Dan Berry. Dan is a true professional that always gets the job done and is very dedicated to his work. I know I have choices where I can especially Dan Berry. Dan is a true professional that always gets the job done and is very dedicated to his work. I know I have choices where I can get my car serviced but because of Dan, I choose to go to RBM North. More
The experience at RBM north has been all that I had hoped it would be. Teresa Cox and the service staff that I have dealt with have been professional, knowledgeable, and punctual.The facility is a comfortabl it would be. Teresa Cox and the service staff that I have dealt with have been professional, knowledgeable, and punctual.The facility is a comfortable, well equipped place to wait if that's your choice. More
My experience with Duane Udo and RBM North has been nothing short of First-Class. You often hear about luxury car dealerships (and service departments especially) being pretentious and charging outrag nothing short of First-Class. You often hear about luxury car dealerships (and service departments especially) being pretentious and charging outrageous prices for the smallest of parts/services; this is not the case here. RBM North has taken great care of me on several occasions and provided fair options whenever somethign unexpected has come up. IF I could rate them 6 stars, I certainly would! More
In today's auto service world it is hard to find someone that is knowledgeable, trustworthy, honest and enjoyable to work with. Teresa Cox at RBM North is just that person. She has been servicing my familie that is knowledgeable, trustworthy, honest and enjoyable to work with. Teresa Cox at RBM North is just that person. She has been servicing my families Mercedes for some time now and will for as long as we own them. RBM North definitely has a winner! More
Reza was very informative and patient. We looked at 5 or 6 different models. We ended up with CLS550. Reza felt this car fit our needs and he was right. We are very happy with his recommendation and effi 6 different models. We ended up with CLS550. Reza felt this car fit our needs and he was right. We are very happy with his recommendation and efficient service. He was always prompt with his responses back to us. His professionalism was exceptional and we would gladly recommend him to our friends. More
RBM North is the best Mercedes dealership in the Atlanta area in my personal opinion. I live in Buckhead and intentionally use the RBM North location due to a specific emloyee that I work with -Duane Udo. area in my personal opinion. I live in Buckhead and intentionally use the RBM North location due to a specific emloyee that I work with -Duane Udo. I wont work with anyone else there as his service is impecable. The dealership is immaculate, they greet me at my car instantly, a loaner is always ready without having to wait, payment is quick and efficient and the location is easy to access and not crowded, its spread out nicely so you can see all the cars as I did look at a newer car recently there as well. More