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RBM of Alpharetta

Alpharetta, GA

5.0
5,639 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,639 reviews

September 28, 2010

My girlfriend and I were looking for a 2010 C300 loaner to buy and after visiting RBM's website we were convinced that this was the dealership for us. After driving nearly two hours early on a Saturday mor More

by abluton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Denault
September 27, 2010

I initially visited the dealership as part of the USAA car buying program. They were all very familiar with the process and were totally cooperative - unlike another dealership I visited. Everyone with More

by joe.gheesling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Denault
September 26, 2010

My first time to buy a mercedez and rbm north made the experienced effortless.We waited a long while to make the car ready but Adam Denault made sure that I will be happy and very satisfied customer.He ev More

by eva davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
adam denault
September 20, 2010

I have primarily dealt with Duane Udo, and he and the other service advisors have always been great to deal with. Their prices for repais have been very competitive, and their amenities are great, too. T More

by remix2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Udo
September 18, 2010

Working with RBM north is truly a great experience, especially Dan Berry. Dan is a true professional that always gets the job done and is very dedicated to his work. I know I have choices where I can More

by WHHARRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Berry
September 17, 2010

The experience at RBM north has been all that I had hoped it would be. Teresa Cox and the service staff that I have dealt with have been professional, knowledgeable, and punctual.The facility is a comfortabl More

by jgbennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Cox, Teresa Cox
September 17, 2010

My experience with Duane Udo and RBM North has been nothing short of First-Class. You often hear about luxury car dealerships (and service departments especially) being pretentious and charging outrag More

by Deric.Houston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Udo
September 17, 2010

In today's auto service world it is hard to find someone that is knowledgeable, trustworthy, honest and enjoyable to work with. Teresa Cox at RBM North is just that person. She has been servicing my familie More

by dh6836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Cox, Teresa Cox
September 15, 2010

Reza was very informative and patient. We looked at 5 or 6 different models. We ended up with CLS550. Reza felt this car fit our needs and he was right. We are very happy with his recommendation and effi More

by Ronald Wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Reza Azizi
September 11, 2010

RBM North is the best Mercedes dealership in the Atlanta area in my personal opinion. I live in Buckhead and intentionally use the RBM North location due to a specific emloyee that I work with -Duane Udo. More

by marissajoyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
duane udo
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