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RBM of Alpharetta

Alpharetta, GA

5.0
5,654 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,654 reviews

February 26, 2011

Anyone can sell you a Mercedes-Benz in Atlanta. But if you want to be treated with respect and utmost professionalism then you need to see Bill Favini at RBM of Atlanta North. Having purchased 15 new vehi More

by derwent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Favini
Feb 26, 2011 -

RBM of Alpharetta responded

Thanks so much for your business! We look forward to seeing you for your next oil change! :) RBM North

February 22, 2011

The reason why I took out the time to write this review is to let your Senior Leadership of RBM Motors North of Atlanta the customer service that you provided recently. I contacted Mr. Solomon from Iraq ab More

by Tonywilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Solomon
Feb 26, 2011 -

RBM of Alpharetta responded

Tony, Congrats and thanks again for your business! RBM North

February 17, 2011

My service is excellent at this dealership from the tech advisor to the service personnel. I almost want my car to break so I can go get pampered by this organization. Teresa Cox is my main point of cont More

by mjasin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Cox, Teresa Cox
Mar 05, 2011 -

RBM of Alpharetta responded

Mark, Thanks so much for the compliments on Teresa! She is wonderful at what she does and stop in anytime for your next pampering! :) ~RBM North

February 16, 2011

I drive 150 miles round trip to do business with RBM North. It sounds crazy, but dealing with people I trust and respect is worth the ride. I have been driving Mercedes Benz for more than 25 years and More

by nixtootall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Petherbridge, Teresa Cox, Lee, Stephen Moore, Teresa Cox
Mar 03, 2011 -

RBM of Alpharetta responded

Nick, Thanks so much for your nice note. Teresa & Stephen truly value your time and appreciate you making the drive! Stop in anytime and we look forward to assisting you in all your Mercedes-Benz needs. ~ RBM North

February 16, 2011

As a customer of RBM North for the past 3-years, I can say it has been an excellent experience. Any problems I had with my E350 were easily offset by the quality of service provided. Dealing with Merced More

by ga2307
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Teresa Cox, Teresa Cox
Mar 05, 2011 -

RBM of Alpharetta responded

Thanks so much for your note! Teresa is a wonderful asset to the organization and please stop in anytime to say hi! ~RBM North

February 14, 2011

The purchase of a Mercedes Benz automobile from RBM of North Atlanta almost an "out of body buying"experience that is, quite frankly, second to none in the luxury car industry. What made the whole experi More

by GLK350
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Favini
Mar 03, 2011 -

RBM of Alpharetta responded

Thanks so much for your kind note. Bill is a true professional and was thrilled with your comments! We are pleased you chose to do business with us and we look forward to assisting you with all your Mercedes needs. ~ RBM North

February 02, 2011

I recently purchased a Mercedes C300 and I could not be more pleased with the sales support provided by Andrew Solomon. He was very knowledgeable and informative about the Mercedes product and was instrum More

by Gfoster929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Solomon
Mar 03, 2011 -

RBM of Alpharetta responded

Thanks so much for your business and wonderful compliments! Stop in and say hi anytime to Andrew and grab some complimentary Starbucks! :) ~RBM North

February 01, 2011

Andrew Solomon was the sales analyst who assisted of Andrew Solomon was the sales analyst who assisted of purchasing my C 300 Benz as an anniversary for my wife. Andrew is great, very knowledgeable abo More

by surge411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Solomon
Mar 03, 2011 -

RBM of Alpharetta responded

Surge, thanks so much for your business and for allowing us to be a part of your Anniversary celebration! Andrew looks forward to assisting you guys in your next Mercedes purchase! ~RBM North

February 01, 2011

I bought 3 cars with Reza in the last 3 months. I think this could be enough to say how much I like this experience. But I want to make sure you look for him while dealing with RBM North. Reza made our pro More

by pgallate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Reza Azizi
Mar 03, 2011 -

RBM of Alpharetta responded

Thank you so much for all of your business! Reza is wonderful and a true asset to our company. ~ RBM North

January 25, 2011

I highly recommend this dealership's service department. From the moment you step out of your car you are pampered and catered to. The Customer Service Reps know their stuff and with their ability to resea More

by pear48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Cox, Teresa Cox
Mar 03, 2011 -

RBM of Alpharetta responded

Thanks so much for allowing us to serve you! Stop in any time for some of our Starbucks! ~ RBM North

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