R.C. Lacy Ford Lincoln Subaru

Knowledgeable and competent sales force. Pleasant environment Friendly outgoing staff Met all my needs and satisfied my concerns Pleasant environment Friendly outgoing staff Met all my needs and satisfied my concerns More

The service personnel at Lacy are very friendly and take good care of my car. good care of my car. More

I had a few setbacks but all in all I had a great experience dealing with Lacy Ford Subaru. Kayla Taranto was wonderful and great to deal with. I would definitely recommend this dealership to frien experience dealing with Lacy Ford Subaru. Kayla Taranto was wonderful and great to deal with. I would definitely recommend this dealership to friends and family. Thank you for being patient with me. More

Only needed an oil change and after waiting 2. 5 hours im told they can do it because of a stripped bolt and they don't have parts to manage. 5 hours im told they can do it because of a stripped bolt and they don't have parts to manage. More

Cannot say enough good things. Brian Keator and Mike McCrady are to be commended for their commitment to customer service. We broke down while passing through and they went out of their way to help us g McCrady are to be commended for their commitment to customer service. We broke down while passing through and they went out of their way to help us get back on the road. Even got us a ride to a rental car 15-20 minutes away. We don’t live in the area but if we did, we would purchase and service our Ford vehicles here. Many thanks, Petra More

Took my wife's 2020 Crosstrek in for its 1st service. Oil change and tire rotation. Made an appointment for 9AM. Brought the car in 10 minutes early. Waited over 2 hours to get the car back. Worst service I' change and tire rotation. Made an appointment for 9AM. Brought the car in 10 minutes early. Waited over 2 hours to get the car back. Worst service I've ever had at a dealership. More

Brilliant I have had five Subaru and because my job has taken me to different parts of the country, I have dealt with several dealers; however, never with peopl I have had five Subaru and because my job has taken me to different parts of the country, I have dealt with several dealers; however, never with people like the employees at Lacy Subaru, they are always courteous and helpful and make sure to accommodate me even though I had never purchased any of my cars through them.  A few weeks ago I had an issue with my current car forbidding me to drive to a family funeral in Vermont, Erik from the service department went above and beyond to make it possible for us to attend, we will never forget his kindness.  I would like to take this opportunity to give my thanks to Christine from the service department for her exceptional attention to detail, great communication skills, and her pleasant smile always making one's visit a wonderful experience.  I will recommend your dealership to others in the future, and you can be assured that I will purchase my next car at Lacy Subaru. More

Always get excellent service and treatment at Lacey The service personnel at Lacey are a great bunch of people to work with. They are friendly, intelligent always treat me with respect and always go out The service personnel at Lacey are a great bunch of people to work with. They are friendly, intelligent always treat me with respect and always go out of their way to take care of me and my Explorer. Since Dana Luke wasn't listed in the Service Personnel Section I'd like to say it was a pleasure working with her because it was she who handled my repair.. Lacey is an excellent dealership to do business with. I would recommend Lacey to anyone. More

Finding a great local dealer We just purchased a Lincoln MKZ from JJ at Lacy's. We've been buying Mercedes Benz cars for years and wanted to be closer to our dealer now that we li We just purchased a Lincoln MKZ from JJ at Lacy's. We've been buying Mercedes Benz cars for years and wanted to be closer to our dealer now that we live at Sleepy Hollow Lake. JJ and his manager John made the experience as pleasant as our experience with Keeler Mercedes over the years. Ken and Nancy Gifford More

Best Dealership around As soon as you walk in the door you feel like family. Every department is great to work with. Most of all, if you are dissatisfied with something or As soon as you walk in the door you feel like family. Every department is great to work with. Most of all, if you are dissatisfied with something or something went wrong, they will not give up until you are happy. This is my third time leasing from RC Lacy and it will not be my last. Keep up the good work guys. Please know I tell all my friends about you. More