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R.C. Lacy Ford Lincoln Subaru

Catskill, NY

4.8
339 Reviews

25 Maple Ave.

Catskill, NY

12414

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339 Reviews of R.C. Lacy Ford Lincoln Subaru

December 14, 2023

Amazing response and support throughout the entire process of purchasing multiple brand-new vehicles. At moments when there were small obstacles, the team at Lacy quickly addressed the issue and provi More

by Bryce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Amerling
December 02, 2023

The folks at RC Lacy did a great job locating the model and color that I was looking for, and were extremely helpful and efficient from start to finish of the transaction. More

by timothyrvp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Knoll
November 21, 2023

Always get me the car I need and their service is easy and always done quick and accurate More

by mjt66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Kurowski
October 25, 2023

I bought my first new car from dylan lacy at lacy subaru. I went there after numerous subaru owners recommended them to me. I had an outstanding experience, dylan is a wonderful rep, and i LOVE my 24 subaru More

by rachaelharrod7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
dylan lacy
October 17, 2023

Every time I visit Lacy Subaru to have my 2020 Subaru Forester serviced I am stuck there for two to three hours. When I ask why such a long wait time they always tell me that they only have two mechanics More

by michaelmadden629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sorry I don't remember anyone's name
August 07, 2023

Car is fully functioning at the moment. I was mislead about the checklist performed before purchase. Tech admitted the underpowered battery should have been replaced before I received the More

by Customer is always right
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Frankson, Kate Kurowski, Brian Keator, Erik Martin
July 31, 2023

No Subaru dealer is better than Lacy Subaru. Professional, helpful, considerate, always let's you know what is going on. Never makes a repair without notification. Would not go any where else. More

by A happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Kayla, Matt Devlin, Nicole Lacy, Frank Frankson, Kate Kurowski, Brian Keator, Erik Martin
July 29, 2023

I have purchased 2 vehicles from Lacy Subaru, with Nick Carl as my sales representative. He is an asset to your company. He goes above and beyond to accommodate his customers. He is a gentleman and a plea More

by davidson13
Recommend Dealer
Yes
Employees Worked With
Nick Carl
July 25, 2023

I travel 45 minutes to have my car Serviced at Lacy because I like the Great Service and the service staff that always take great care of my needs of my car! More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sandola, Brian Keator
July 04, 2023

Always very helpful and polite. I never have to wait very long for my car to be done. More

by tjwyant
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Frank Frankson, Kate Kurowski, Brian Keator, Erik Martin
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