R.C. Lacy Ford Lincoln Subaru
Catskill, NY
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338 Reviews of R.C. Lacy Ford Lincoln Subaru
Excellent quality service received during my visit to trade in and purchase another used vehicle. Honest and caring sales team and very thorough when giving details on every vehicle. Excellent dealership trade in and purchase another used vehicle. Honest and caring sales team and very thorough when giving details on every vehicle. Excellent dealership, definitely recommend it to others. More
Bret and Jimmy are extremely friendly and warm. I felt very relaxed, it was a warm enviroment. Bret was very informative and willing to go out of his way to make us feel completely satisfied. I will ref very relaxed, it was a warm enviroment. Bret was very informative and willing to go out of his way to make us feel completely satisfied. I will refer anyone looking for a vehicle to ask for Bret at Lacy Ford in Catskill NY. Transaction and paper work also handeled very professional, informative and easy. I have bought many new cars and this has been the best experience yet. Thank You, Bret and Jimmy I love my new Flex. More
I actually just went to them on a whim; I was very pleasantly surprised at how fast and easy the process was. The staff were very pleasant and beyond helpful and informative. Greg even test drove the pleasantly surprised at how fast and easy the process was. The staff were very pleasant and beyond helpful and informative. Greg even test drove the car since I have a phobia about pre-driving a vehicle. LOL in 30+ years I have never test driven a new car I have purchased. I love my new car and thankfully have not had to use service as yet!!!! More
We bought a 2014 Subaru Forester Premium from Bret at Lacy Subaru. He able to give us the best price out of the four dealerships in the area. When a delay occurred with the dealership receiving the MSO Lacy Subaru. He able to give us the best price out of the four dealerships in the area. When a delay occurred with the dealership receiving the MSO, Bret offered to deliver the car to us to save us from having to drive back to the dealership (which was the furthest away of the four). It was a pleasure purchasing our car from this dealership and we would do business with them again. More
Great salesmanship; not pushy! Jared was knowledgeable, helpful, and patient. At times he couldn't be with us; however, Jared always made sure we had direct assistance from a co-worker. He was prompt and a helpful, and patient. At times he couldn't be with us; however, Jared always made sure we had direct assistance from a co-worker. He was prompt and attentive. More
The entire sales experience was positive. Making the deal was very straightforward, honest and above board. Chris bent over backward to make sure we understood the entire process. He also went out of deal was very straightforward, honest and above board. Chris bent over backward to make sure we understood the entire process. He also went out of his way to deliver the car to our home and explained all of the bells and whistles on the car, of which there were many since we ordered all of the available options. We went to Lacy because it was recommended by someone we knew who had an equally positive experience. More
We needed a new car after having for almost 17 years Subaru Outback for almost 17 years and stopped by Lacy's Subaru because it was local and had a good reputation. My wife and I met with Matt Devlin, t Subaru Outback for almost 17 years and stopped by Lacy's Subaru because it was local and had a good reputation. My wife and I met with Matt Devlin, test drove an Impreza premium sport wagon, liked it, discussed cost and decided to purchase the vehicle as long as Matt could find us a white one. He did just that in 2 business days and on 12/4/13 we finalized the deal and picked up our brand new Subaru wagon. Matt was professional, courteous, friendly, knowledgeable and made the buying experience easy and pleasant. We now have our new vehicle for several days and really like it. I would recommend Lacy's to anyone interested in a Subaru and I', purchasing a Ford or Mercury would be the same experience. Ken Kolnacki Freehold, NY More
I bought my Nissan Rogue from Matt at Lacy's and I was very pleased with the service I received!! Matt found the Nissan and it is the perfect car for my family and I. It was totally within my price ra was very pleased with the service I received!! Matt found the Nissan and it is the perfect car for my family and I. It was totally within my price range and he really made buying a new car very simple!! Thanks to everyone at Lacy's for making my buying experience a great one!! I love my Nissan Rogue!!! Kim Jones More
Had a great experience. Chris was very friendly and knowledgeable. Chris went out of his way to make sure I could drive car off lot that day. knowledgeable. Chris went out of his way to make sure I could drive car off lot that day. More
We met Chris Slonina upon arriving at the Subaru dealer. He was unfailingly pleasant and polite and drew us out about what our needs and expectations were. There was no pressure to buy more car than we nee He was unfailingly pleasant and polite and drew us out about what our needs and expectations were. There was no pressure to buy more car than we needed. When he was uncertain about anything we asked he went off and found out the answer. He was in short the very opposite of the caricature of a used car dealer. Once the sale was completed he did not lose interest and has continued to monitor our satisfaction with the car and his organization. We would recommend Chris and the Lacy organization to anyone who asked. More