Quirk Chrysler Dodge Jeep RAM Dorchester

Quirk was great while purchasing the Jeep Grand Cherokee. Six weeks later it died after I went over the railroad tracks and the anti braking system went off. There was no car in front of me. As if that wa Six weeks later it died after I went over the railroad tracks and the anti braking system went off. There was no car in front of me. As if that wasn't bad enough, Jeep Assist left me stranded for 6 hours! I called AAA and they showed up in an hour. The dealership basically told me it's a Chrysler issue. The person at Jeep Customer Care listened but only said, "Thanks for your feedback." I have finally been told I need a new transmission. That shouldn't happen to a 6 week old vehicle! In addition I have been told multiple times there are no loaner cars available. My life has been uprooted by this and it is not fair. It is heartbreaking to be so excited about a purchase and then so drastically let down. I would love to talk to Dan Quirk. From what I have read, this is not how he does business and I hope would want a chance to stand behind his name and make things right. More

My wife made an appointment to have her vehicle serviced only to receive a phone call two days later canceling her appointment. She was informed that because she did not purchase her Jeep through Quirk (she only to receive a phone call two days later canceling her appointment. She was informed that because she did not purchase her Jeep through Quirk (she purchased through Kelly Jeep in Lynnfield), they would not be able to service her vehicle. This is absolutely ridiculous! So not only have they lost her as a potential customer once her lease is up, but they lost me as well, as I am also an owner of a Jeep vehicle. More

My car is still under corrosion warranty and both Jeep and Quirk are washing their hands off of the rust challenges on my Wrangler JL. and Quirk are washing their hands off of the rust challenges on my Wrangler JL. More

I purchased a new jeep and a lifetime service contract. The first time I had an occasion to use it Quick refused to honor it. I'm 72 years old and I live literally across the street but they expect me to d The first time I had an occasion to use it Quick refused to honor it. I'm 72 years old and I live literally across the street but they expect me to drive I don't know where to find a dealer that is principled enough to honor the contract because Quick won't. More

WORST dealership in the world. I had extended warranty and they submitted a FALSE Claim which got denied after the fix was clearly covered under my extended warranty. NEVER go to this place to get your ca and they submitted a FALSE Claim which got denied after the fix was clearly covered under my extended warranty. NEVER go to this place to get your car serviced or to put in a claim. More

Terrible service. Bought my Jeep from here about one year ago. Came in to get it serviced and recieved horrible service. I had my appointment at 1:00PM and upon arrival (despite The fact I spoke to them on t ago. Came in to get it serviced and recieved horrible service. I had my appointment at 1:00PM and upon arrival (despite The fact I spoke to them on the phone 1 hour prior about my appointment), they told me I would wait several hours. I came back after being called my vehicle was ready and the office was closed. Everyone in the front office refused to help me. This left me stranded in Dorchester with a dead cell phone and no vehicle. No one in the office offered any solution to helping me get home nor getting in touch with the service team. Ashamed I even bought my Jeep from this terrible institution. More

Bait and Switch Pricing I made a deal with an internet sales person, had the final price in writing. When I called up to close the deal they would not stand by the provided p I made a deal with an internet sales person, had the final price in writing. When I called up to close the deal they would not stand by the provided price. I worked on this deal for two (2) days. What a joke. I have bought several cars from Quirk before...never again! The sales manager was pushy and full of excuses, he said prices change daily and this is the price today. I reminded him that I had a price in writing form one of their sales people, he said it didn't matter. I told him to put the truck where the sun doesn't shine! Peter Geldmacher Westport, MA More

When we walked in the door we were met by Lauren she’s professional courteous and helped us through the whole process and made it work along with the finance and sales staff.My husband is in need of a new professional courteous and helped us through the whole process and made it work along with the finance and sales staff.My husband is in need of a new truck and we will certainly be back. Lauren was Great. More

Car buying made easy The whole staff here was great. The process was made nice and simple. From the test drive to the actual purchase. Wife is due for a new car very soon, The whole staff here was great. The process was made nice and simple. From the test drive to the actual purchase. Wife is due for a new car very soon, will definitely be back. More

From the phone call with Charlie & The sales person Ryan!! BOMB xxx PEOPLE!!! Super great experience!! Bringing people to purchase their next car!! ❤️U rock Ryan!! BOMB xxx PEOPLE!!! Super great experience!! Bringing people to purchase their next car!! ❤️U rock More