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Queensboro Volkswagen

Woodside, NY

4.7
778 Reviews

53-21 Northern Blvd

Woodside, NY

11377

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778 Reviews of Queensboro Volkswagen

March 25, 2020

They were indeed awesome. I was very unhappy with my mildewed car. They made the long overdue repairs that a now defunct dealership failed to repair. Now that header and the c More

by cat108lover
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Gutierrez
March 25, 2020

Great experience buying a new car I had a great experience purchasing a new car here from Raydenisse. She took care of everything and brought my new car to me at my work the next day. More

by NYCfUNNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raydenisse Espinal
May 13, 2020 -

Queensboro Volkswagen responded

Thank you so much! The feedback from customers like you is GOLD! It helps us make sure that what we are offering is what our clients are looking for and that we are meeting or exceeding expectations. We want to be able to offer you THE BEST experience it can possibly be! Your feedback is a testimony to our focus on excellence! Congratulations to you!

March 20, 2020

Thank you so much for the help! The staff was very friendly and helpful!! Tommy the service advisor was very friendly and resolve my issue!! Also the service guy did a nice job! The cashier was very f More

by ARTAN-GJORGA
Recommend Dealer
Yes
Employees Worked With
Francisco Espinal, Raydenisse Espinal, Earl Archibald, Rafael Diaz, Christian Luna, Cienna Moore, Andreas Karkalis , Marco Buritica, Jose Martinez , Thomas Gutierrez
May 13, 2020 -

Queensboro Volkswagen responded

Thank you so much! The feedback from customers like you is GOLD! It helps us make sure that what we are offering is what our clients are looking for and that we are meeting or exceeding expectations. We want to be able to offer you THE BEST experience it can possibly be! Your feedback is a testimony to our focus on excellence! Congratulations to you!

March 19, 2020

The best service , super fast and everyone was friendly they answered all my questions and Thomas provide me with a good customer service and trust More

by KC89
Recommend Dealer
Yes
Employees Worked With
Marco Buritica, Thomas Gutierrez
May 13, 2020 -

Queensboro Volkswagen responded

Thank you so much! The feedback from customers like you is GOLD! It helps us make sure that what we are offering is what our clients are looking for and that we are meeting or exceeding expectations. We want to be able to offer you THE BEST experience it can possibly be! Your feedback is a testimony to our focus on excellence! Congratulations to you!

March 16, 2020

Service department Cesar Castro in the service dept. was very polite and made my experience not so bad even though I had to leave my car for the entire day. Thank you More

by pattysplace0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Castro Service Dept
May 13, 2020 -

Queensboro Volkswagen responded

Congratulations and Thank You! Customer satisfaction is our # 1 goal at Queensboro Volkswagen. We welcome you to our family of satisfied customers! We are pleased that you could find your perfect match; our team is here to serve and assist our customers with respect and no pressure sales process. If you have any questions or additional needs you can always contact me directly at 📧customerservice@queensborovw.com Respectfully, Criss Castle, Marketing Executive & Director of Customer Experience

March 16, 2020

Excellent customer service! Tommy was very clear about Excellent customer service! Tommy was very clear about the service that was being done, we set up a clear means of communication so that I could get More

by GABRIELLE.MICHELLE.217
Recommend Dealer
Yes
Employees Worked With
Thomas Gutierrez
May 13, 2020 -

Queensboro Volkswagen responded

Thank you so much! The feedback from customers like you is GOLD! It helps us make sure that what we are offering is what our clients are looking for and that we are meeting or exceeding expectations. We want to be able to offer you THE BEST experience it can possibly be! Your feedback is a testimony to our focus on excellence! Congratulations to you!

March 12, 2020

I went to this location for a recall, service was great and quick. I then asked about having a master key made the rep Ceaser was able to order it and help program around my after market auto starter . G More

by BRIANBUITRAGO4
Recommend Dealer
Yes
Employees Worked With
Ceaser , Marco Buritica
March 12, 2020

This was a great experience. Cesar was professional, friendly and vey knowledgeable. I was impressed by what I saw in terms of the space, the team and the level of service. More

by ceherzog1123
Recommend Dealer
Yes
Employees Worked With
Cesar
March 12, 2020

The staff was just amazing they took care of the car like if it was there own.the service manager went out of his way to come and pick me up from house More

by PETERVASILATZOGLOU
Recommend Dealer
Yes
Employees Worked With
Thomas Gutierrez
March 11, 2020

My service advisor was very pleasant and understanding. He explained well and was prompt with getting me needed information. He is absolutely an amazing person to have in the company More

by nicoleamuquandoh
Recommend Dealer
Yes
Employees Worked With
Ceaser
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