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Queensboro Volkswagen

Woodside, NY

4.7
778 Reviews

53-21 Northern Blvd

Woodside, NY

11377

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778 Reviews of Queensboro Volkswagen

April 25, 2020

Service receptionist is rude and condescending. Service receptionist/cashier is rude and condescending. I don't know what her problem is but from the moment I spoke to her on the phone to the time I More

by wo_pos
Recommend Dealer
Yes
Employees Worked With
Lydia Adams-Edwards
May 13, 2020 -

Queensboro Volkswagen responded

We are very sorry to hear this, we work hard to provide excellent customer service, and this definitely doesn't represent that. Please contact us at your earliest convenience.

April 24, 2020

Nice services 👌 thanks for everything... I understand everything by comunication languages and friendly persons hoop your guys not by to very expensive.. thankful and preciation More

by Jose paulino
Recommend Dealer
Yes
Employees Worked With
Marco Buritica
May 13, 2020 -

Queensboro Volkswagen responded

Thank you so much! The feedback from customers like you is GOLD! It helps us make sure that what we are offering is what our clients are looking for and that we are meeting or exceeding expectations. We want to be able to offer you THE BEST experience it can possibly be! Your feedback is a testimony to our focus on excellence! Congratulations to you!

April 20, 2020

very good responsive to all my reasons to be there and also to any additional problems they saw and I left with a good feeling that the service was a plus. More

by PETERMS101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Buritica
May 13, 2020 -

Queensboro Volkswagen responded

Congratulations and Thank You! Customer satisfaction is our # 1 goal at Queensboro Volkswagen. We welcome you to our family of satisfied customers! We are pleased that you could find your perfect match; our team is here to serve and assist our customers with respect and no pressure sales process. If you have any questions or additional needs you can always contact me directly at 📧customerservice@queensborovw.com Respectfully, Criss Castle, Marketing Executive & Director of Customer Experience

April 17, 2020

Very timely in their quote and delivery. The salesman was always available for my questions and very helpful especially in these trying times. Love the car More

by Don’t have one
Recommend Dealer
Yes
Employees Worked With
Francisco Espinal
Apr 21, 2020 -

Queensboro Volkswagen responded

We're glad you able to take advantage of our delivery program. 💛Your feedback is a testimony to our focus on excellence! Congratulations to you!

April 17, 2020

Stuff is very kind and helpful. I went two days in a row and i’m very happy with service. Thank you for everything. 5 stars always More

by rifatdervisevic1
Recommend Dealer
Yes
Employees Worked With
Marc
Apr 21, 2020 -

Queensboro Volkswagen responded

Your feedback is a testimony to our focus on excellence! Thank you.

May 13, 2020 -

Queensboro Volkswagen responded

Thank you so much! The feedback from customers like you is GOLD! It helps us make sure that what we are offering is what our clients are looking for and that we are meeting or exceeding expectations. We want to be able to offer you THE BEST experience it can possibly be! Your feedback is a testimony to our focus on excellence! Congratulations to you!

April 17, 2020

SERVICE The service was completed within the timeframe discussed. Marco was friendly, personable, pleasant and very clear with all the services performed. More

by ALMA_ROSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Buritica
Apr 21, 2020 -

Queensboro Volkswagen responded

Thank you for your awesome review Alma! We're glad to be of service.

May 13, 2020 -

Queensboro Volkswagen responded

Thank you so much! The feedback from customers like you is GOLD! It helps us make sure that what we are offering is what our clients are looking for and that we are meeting or exceeding expectations. We want to be able to offer you THE BEST experience it can possibly be! Your feedback is a testimony to our focus on excellence! Congratulations to you!

April 17, 2020

Just wanna thank Marco for the fast and professional service he gave us! He answered all our questions and gave us options and suggestions for what was best for our VW More

by AQUINONES74
Recommend Dealer
Yes
Employees Worked With
Marco Buritica
Apr 21, 2020 -

Queensboro Volkswagen responded

Customer satisfaction is our # 1 goal at Queensboro Volkswagen. We welcome you to our family of satisfied customers! If you have any questions or additional needs you can always contact me directly at 📧customerservice@queensborovw.com Respectfully, Criss Castle, Marketing Executive & Director of Customer Experience

May 13, 2020 -

Queensboro Volkswagen responded

Congratulations and Thank You! Customer satisfaction is our # 1 goal at Queensboro Volkswagen. We welcome you to our family of satisfied customers! We are pleased that you could find your perfect match; our team is here to serve and assist our customers with respect and no pressure sales process. If you have any questions or additional needs you can always contact me directly at 📧customerservice@queensborovw.com Respectfully, Criss Castle, Marketing Executive & Director of Customer Experience

April 07, 2020

Excellent Customer Service Had a fantastic experience leasing my Jetta from Queensboro Volkswagen. Raphael Diaz is great to work with. It was a one step shop for all of my quest More

by yenlukman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Frania, Francisco Espinal, Rafael Diaz
May 13, 2020 -

Queensboro Volkswagen responded

Congratulations & Thank you for your 5-star review! ⭐️⭐️⭐️⭐️⭐️ Please stay connected to us on social media! Would you check out our Instagram and post your comments? Our IG is https://www.instagram.com/queensborovw/ Respectfully, Criss Castle, Marketing Executive & Director of Customer Experience 📧customerservice@queensborovw.com

April 05, 2020

Review on services repair Chantelle was extremely helpful. She walked me through all the repairs the car needed. I am happy with the service I received. I would definitely reco More

by suerrj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chantell, Thomas Gutierrez
May 13, 2020 -

Queensboro Volkswagen responded

Congratulations & Thank you for your 5-star review! ⭐️⭐️⭐️⭐️⭐️ Please stay connected to us on social media! Would you check out our Instagram and post your comments? Our IG is https://www.instagram.com/queensborovw/ Respectfully, Criss Castle, Marketing Executive & Director of Customer Experience 📧customerservice@queensborovw.com

April 03, 2020

Accident repair Tom and Marco did a great job! They answered all of my questions and they really cared about my concerns through these hard times. Thanks More

by fkamintzky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Buritica, Thomas Gutierrez
May 13, 2020 -

Queensboro Volkswagen responded

Thank you so much! The feedback from customers like you is GOLD! It helps us make sure that what we are offering is what our clients are looking for and that we are meeting or exceeding expectations. We want to be able to offer you THE BEST experience it can possibly be! Your feedback is a testimony to our focus on excellence! Congratulations to you!

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