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Queensboro Volkswagen
Woodside, NY
778 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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778 Reviews of Queensboro Volkswagen
July 01, 2020
I am very happy by taking the decision to come to Queensborough Volkswagen. Got a great monthly payment and interest rate! Great staff, thank you! Queensborough Volkswagen. Got a great monthly payment and interest rate! Great staff, thank you! More
by Jennifer.tavarez37
Verified CustomerEmployees Worked With
Francisco Espinal, Rafael Diaz
June 29, 2020
Friendly staff. I bought a new car during a pandemic when I was not able to take a test drive. It was very nice that I had the opportunity to visit the store and see I bought a new car during a pandemic when I was not able to take a test drive. It was very nice that I had the opportunity to visit the store and see cars and shopping opportunities. The staff were very friendly and helped me with the selection. Thank you for the great service! More
by katarina
Employees Worked With
Francisco Espinal, Rafael Diaz
June 29, 2020
Rafael Diaz is Very good he nice explain to us, he showed everything in car Explain very nicely . And I like he sayed if u nide Anything be free call me or come back... if I will buy again in VW I wi showed everything in car Explain very nicely . And I like he sayed if u nide Anything be free call me or come back... if I will buy again in VW I will ask for him.... More
by Rifat
Employees Worked With
Rafael Diaz
June 29, 2020
This place sucks went in for a specific problem and got a bunch of feed back xxxxxxxx wouldn’t recommend to anyone thanks Poor sucks bunch of feed back xxxxxxxx wouldn’t recommend to anyone thanks Poor sucks More
by andrewslashell
Employees Worked With
Christian Luna, Cienna Moore, Andreas Karkalis , Marco Buritica, Jose Martinez , Thomas Gutierrez
June 28, 2020
The service area was clean the persons who helloes me Cesar I believe was nice. Everyone had a masks on so I felt safe. My car was fixed I was told it would be washed but I wasn’t that was the only issue Cesar I believe was nice. Everyone had a masks on so I felt safe. My car was fixed I was told it would be washed but I wasn’t that was the only issue. More
by ELIZABETH6860
Employees Worked With
Ceasr
June 28, 2020
very thorough. good social distancing, They listened to my problems and addressed them thoroughly. Clean service area and clean customer waiting area with free wi fi and coffee and drink They listened to my problems and addressed them thoroughly. Clean service area and clean customer waiting area with free wi fi and coffee and drinks. Good social distancing in waiting area. More
by rgloriamay1
Employees Worked With
Danny Nieves, Marco Buritica, Jose Martinez
June 27, 2020
Worst yet. Surprised vw allows the to represent them. Complete scammers. Hacks. They have no business concept and continuously lie to your face right after you just caught them. So sad that this is the d Complete scammers. Hacks. They have no business concept and continuously lie to your face right after you just caught them. So sad that this is the dealership I have to deal with because they are close to me. More
by ITSYONNIE
Employees Worked With
Marco Buritica
June 27, 2020
disorganized I brought in my car for service. I had an appointment. The department was disorganized -- I waited a while to be helped. I was quoted a price that I brought in my car for service. I had an appointment. The department was disorganized -- I waited a while to be helped. I was quoted a price that was high -- Marco told me he would give me a 10% discount and that the car would be ready around 2. I never heard from VW and could get no response on phone so went there about 4pm when Marco said they usually close on Saturday. The place was very busy and it was difficult to get a straight answer about whether or not the work was done on my car. I waited over an hour for my car -- the car was not washed -- and they took it away again for 15 minutes to wash -- when it came back -- it was still not clean. I was not confident they did any work on my car. When Marco gave me the bill it was higher than he initially quoted -- and I said I thought you were giving me 10% -- he said I will take care of it I will give you 15% off -- it was still higher than the original quote he gave me without the 10% discount. Terrible terrible service experience. More
by mocurran22
Employees Worked With
Marco Buritica
June 27, 2020
Friendly Staff Friendliness to customer. Clean place. Good Service. When I came to do my recall inspection for my Atlas, the staff put seat and wheel coverings to ke Friendliness to customer. Clean place. Good Service. When I came to do my recall inspection for my Atlas, the staff put seat and wheel coverings to keep the car protected from germs. I really liked the professionalism. More
by POSTTM2004
Employees Worked With
David Rivas
June 27, 2020
Terrible communication and lack of knowledge and professionalism. Two weeks for three diagnostic even after I told them what the problem was. Just a complete ripoff. professionalism. Two weeks for three diagnostic even after I told them what the problem was. Just a complete ripoff. More
by dennisgrobe
Employees Worked With
Caesar
