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Queensboro Volkswagen

Woodside, NY

4.7
778 Reviews

53-21 Northern Blvd

Woodside, NY

11377

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778 Reviews of Queensboro Volkswagen

September 10, 2020

They advertise $69.99 for an oil change but when asked about it, they don't know nothing about it. Even though they have it on ther their website. Invoice stated multiple point inspection was done but I More

by ksandoval.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Rivas
Sep 22, 2020 -

Queensboro Volkswagen responded

Thank you Ksandoval for calling our attention on your issue. Our coupons usually require to be physically presented at the moment of service to be valid, as it is stated on every coupon since our offers change constantly. We are terribly sorry that your car wasn't as clean as you expected, if you would like to discuss this any further, please contact me directly at 📧customerservice@queensborovw.com Respectfully, Criss Castle, Marketing Executive & Director of Customer Experience

September 09, 2020

Excelente customer service, Repair completed as I expected. I trust this dealer to service my car, definitely recommend to service your Volkswagen. Reasonable service price. More

by MIGLESIAS2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rajcooar
Sep 10, 2020 -

Queensboro Volkswagen responded

Thank you for trusting Queensboro Volkswagen for your service needs.

September 08, 2020

Excelent customer service..!! David very professional, quality customer service..!! I had a great experience at this dealership....I recommend this place ...Thank u for everything..!! George More

by VILLONAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rivas
September 07, 2020

Excellent and polite. Always get professional and courteous attention. Would recommend the group to anyone. Great group of people at Queensboro VW. I will be back. More

by MARKDMEREDITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Luna, Marco Buritica, Chad Rajcooar, David Rivas, Jorge Suarez, Emeily Baichu, Riana Naidoo
September 07, 2020

They were very friendly, efficient and did an excellent job. They even emailed me a coupon for 15 percent off which they honored at time of payment. More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rivas
September 07, 2020

I couldn't have had a better experience with Queensboro VW. I drove up in a small panic about a transmission problem. They were completely gracious about taking me without an appointment. Then they did a t More

by NYC golfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco, David Rivas
Sep 10, 2020 -

Queensboro Volkswagen responded

We know how scary transmission problems can be. We're blessed with your review and hope your car runs for many miles to come. If you need any help again you're always welcome at Queensboro Volkswagen! 🎉

September 07, 2020

David and the staff at Queensboro Volkswagen were extremely friendly and helpful. I would highly recommend to anyone looking for a reliable and trusted repair shop. More

by wlaurenburnett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rivas, Emeily Baichu
Sep 10, 2020 -

Queensboro Volkswagen responded

David is a great member of our team and we appreciate you mentioning him. Thank you for visiting us, you can always count on us to deliver top-notch service!

September 03, 2020

This Volkswagen Service was very professional. Also all of the staff was helpful & friendly. They were honest on what I should be maintaining or what should be replaced parts or fluids. Also they gave me a More

by Joel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rajcooar, David Rivas, Emeily Baichu
September 02, 2020

Best dealerships experience! Ray was so kind and helpful! None of the regular hustles usually associated with car purchases here! Really looking out for the clients best interest and delivered on all they More

by mandelleli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Espinal, Raydenisse Espinal
September 02, 2020

Service and professionalism was awesome. I will continue to Service my car there.it was great to go to a dealership with such a high quality of service and care for their customers i will recommend this pl More

by tonydiaz2640
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Luna, Marco Buritica, Chad Rajcooar, David Rivas, Jorge Suarez, Emeily Baichu, Riana Naidoo
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