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Queensboro Volkswagen

Woodside, NY

4.7
778 Reviews

53-21 Northern Blvd

Woodside, NY

11377

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778 Reviews of Queensboro Volkswagen

October 20, 2020

Very impressed with how I was treated and the friendliness of the staff and competence. Wiliness to accommodate my working hours and schedule me later than appointments are usually made.. More

by rgloriamay1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nieves, Christian Luna, Marco Buritica
Oct 21, 2020 -

Queensboro Volkswagen responded

Thank you Rgloriamay1 for sharing your experience at our home, our team goes above and beyond to make sure every customer receives the same rock-star customer service.

October 20, 2020

the service was excellentthe service was excellentthe the service was excellent the service was excellent the service was excellent the service was excellent the service was excellent the service was More

by bshireyster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rajcooar
Oct 21, 2020 -

Queensboro Volkswagen responded

Thank you Bshireyster, you are an excellent customer as well, we just make an excellent team! See you next time.

October 20, 2020

We were very pleased with the quality of the service. However, it seems like the turbo issue is coming up a lot. There should be a recall. More

by KWARNOCKNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Luna, Chad Rajcooar, David Rivas, Jorge Suarez, Emeily Baichu, Riana Naidoo
Oct 21, 2020 -

Queensboro Volkswagen responded

Thank you Kwarnockny, our team at the service department does an exceptional job and we are happy that you were satisfied.

October 19, 2020

Overall it was a good experience, staff was friendly. Waiting area was clean and comfortable while waiting for your vehicle to be serviced. Only issue is they told me it would take about an hour to compl More

by ABDULUDDIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Luna, Chad Rajcooar, David Rivas, Jorge Suarez, Emeily Baichu, Riana Naidoo
Oct 21, 2020 -

Queensboro Volkswagen responded

Thank you Abduluddin, we are glad that you enjoyed your experience at our home, we promise we will do better next time about the waiting time.

October 19, 2020

They are super expensive and have lousy customer service. If you plan to go for a service there, do your research first before you go. They charge a lot and leave the car with the same problem. More

by LUISFCEPEDAA
Recommend Dealer
No
Employees Worked With
Chad Rajcooar
Oct 21, 2020 -

Queensboro Volkswagen responded

Thank you Luisfcepedaa for taking the time and effort to write this review, it seems like you had a bad experience and that is definitely not our goal. Please contact me directly at 📧customerservice@queensborovw.com Respectfully, Criss Castle, Marketing Executive & Director of Customer Experience

October 19, 2020

Had an amazing experience getting my GTI serviced at Queensboro Volkswagen. Everything was straight forward from the time I would be waiting for my car to be serviced, and the price being paid. There we More

by Zac R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rajcooar, Emeily Baichu, Riana Naidoo
Oct 21, 2020 -

Queensboro Volkswagen responded

Wow! What a great review Zac, our team at the service department does an outstanding job every day, and you can tell by all the awesome reviews we get. Your recommendation would mean the world to us.

October 19, 2020

I was impressed with the time devoted to explaining to me the work involving my 2015 VW GLI. Once the work was approved to be done Ceasar brought me over to the car and showed me the work being done by the t More

by mo2rivera1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rajcooar, Emeily Baichu, Riana Naidoo
Oct 22, 2020 -

Queensboro Volkswagen responded

Thank you, Mo2rivera1, for sharing your experience. Our team at the service department does a great job and we are glad everything worked out for you. See you next time and hopefully, we can get that fifth star.

October 18, 2020

Had a great experience leasing my new Volkswagen and specifically working with Michael Ramos. The process was straightforward and the car delivered much faster than promised. Would highly recommend this More

by christina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
October 18, 2020

One of the best experience my husband and I had while purchasing a car. Rafael went above and beyond assisting us with the car.would highly recommend!! More

by Estefania826
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Diaz
Oct 22, 2020 -

Queensboro Volkswagen responded

Thank you, Estefania826, we are glad you and your husband enjoyed your visit to our home, your recommendation would mean everything to us, and we promise to provide the same great experience to your family and friends.

October 17, 2020

The staff greeting customers is very pleasant and efficient regarding your needs and explaining the likely wait times for your car’s return. The work is completed as promised and the car returned in More

by beerjack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Luna
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