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Queen City Ford

Cincinnati, OH

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80 Reviews
One of the most exciting things about the growth of our company is the opportunity that it provides the people that work here. Many of our sales managers started as salespeople who were given the opportunity to advance. The same is true in all departments. You may start with us as a lube technician, but we will give you the opportunities to advance all the way to a Master Certified Tech and beyond. A perfect example of this is our very own general manager for our Beechmont Ford location, Jeff Fithen. Jeff started with us as a salesperson and was given the opportunity to advance through various managerial positions before ultimately becoming our general manager. So, no matter what your position is, we have the tools and resources to help you become a professional in the automotive industry. Our mission statement is all dealership personnel will treat every customer as a potential lifetime purchaser, communicating a professional image that embraces honesty and concern for customers' wants and needs. We work as a team and we believe that if we treat our customers and employees with respect and honesty, then they will stay with us. This philosophy has served us well and we are beyond excited to welcome you to the Mark Williams Auto Group family. Welcome to the team and we wish you all the best.
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235 W. Mitchell Ave.

Cincinnati, OH

45232

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Showing 80 reviews

June 22, 2023

The service department at WSF is exceptionally good. They communicated with me during my vehicle’s service to let me know of additional concerns and needs.I will be returning. More

by Mullen54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Liming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hilgrove & Ryan Kaiser
June 01, 2023

Honest. Helpful. Terry Riesenberg made buying our new Bronco easy and convenient. Cannot say enough good things!. More

by Jdkeller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Riesenberg, Mike Vaughan
April 27, 2023

They are very efficient and do work in a timely manner. All personnel is friendly and courteous. More

by vritz51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Liming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hilgrove-service manager
April 04, 2023

The employees that work there really care about the customer they make sure everything is taken care of and the customer is satisfied with the results. More

by cigarmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Liming
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

I have been purchasing and having my Ford vehicles from this dealership for the last two decades or more. The whole organization has top notch salespeople, especially Kip for one that stands out. The servi More

by bernice_sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
March 30, 2023

I have been taking my 2012 Ford Escape to Woody Sander Ford since I moved back to Cincinnati in 2020. I took it to one other place before, where they charged me too much and recommended work that I didn't More

by Gayle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Liming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVE
February 27, 2023

Friendly, professional, and made the process easy. Bob Creed and his Dad are great to work with. More

by Doug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Creed
February 24, 2023

Great experience. Easy to schedule appointment, nice waiting area and complete explanation of charges. Steve was friendly and made sure the work was done right and qui More

by mltrag16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
October 11, 2022

Ryan Kaiser did the work I needed done in the time he said my car would be finished. The service man was friendly and knew what was wrong with my car and resolved the problem. The car was kept clean wh More

by janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Liming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the service desk people were caring and friendly.
September 17, 2022

Everyone was very friendly and knowledgeable. Made the experience quick and easy for me. Will be back. More

by carsonburton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Liming
5.0
This rating includes all reviews, with more weight given to recent reviews.
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