Quebedeaux Mitsubishi
Tucson, AZ
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9 Reviews of Quebedeaux Mitsubishi
Rogelio Baray was a fantastic salesman! He was patient, kind & knowledgeable with the Tesla we purchased. Gave us a great trade-in price for our Toyota. He was patient, kind & knowledgeable with the Tesla we purchased. Gave us a great trade-in price for our Toyota. More
The sales people wew great. Luis sold me the car. Sway was extremly helpfyl. And Jonthan Foster did a amazing job on my finanical part. Luis sold me the car. Sway was extremly helpfyl. And Jonthan Foster did a amazing job on my finanical part. More
I took my car in Thursday to get a diagnostics done that I had already been charged for. I was told that they had a shuttle service so I did not set up a ride home. My appointment was at 3, apparently the I had already been charged for. I was told that they had a shuttle service so I did not set up a ride home. My appointment was at 3, apparently the shuttle service only runs to 3 so at 3:10 I was out of luck and needed to figure out my own way home. After the diagnostics on Thursday, the service team was going to take the car over to collisions to have the bumper replaced (that too I had already paid for). I called the following Tuesday to see if the car was ready for pickup since collisions estimated about a 3 day turnaround just to find out that it had never made it to collisions. Apparently the diagnostics went into Friday and the mechanic working on it was in training to the entire next week and left the car non-functional. I requested an escalation to the service director and after 30 minutes on hold I was sent back to the service manager, whom said that they could reimburse for my Uber and look into getting me a loaner vehicle, he promised a call back in 15 minutes. I followed up with another call this morning and was told the service manager would not be in until noon but would be calling me shortly after his arrival. That call never happened. I always thought that taking your car to the dealership might cost a bit more, but you were getting what you paid for in customer service and quality of work, so far my experiences here have been expensive, not customer friendly and poor quality. During one of my earlier 2 hours services that came up short, I looked at some of their used cars and couldn't believe that they have cars over 3 years old with over 50k miles on them that they have priced over original MSRP. More
No pressure sales. Pleasantly surprised that I did business at a dealer. Very pleased with the service I received from them and very pleased with my purchase. I dealt with Mike, the sales manager, business at a dealer. Very pleased with the service I received from them and very pleased with my purchase. I dealt with Mike, the sales manager, who really worked with me on price and financing. José and his partner, Mark, were great guys. I didn't feel any pressure from them at all to buy a car. You know, getting cornered into an office, feeling like you are being backed into a wall, getting offers that you can't refuse, etc. Now I wasn't sure I was going to buy this car because it literally was the very first AND the only car I test drove. I can't tell you how this completely violates my M.O. on purchasing things. I'm a really good comparison shopper and my family and friends depend on me to major and even minor purchases. So I was extremely hesitant to buy this car even though it seemed that it was everything I wanted. And to make it even enticing, even though the car's book value was $8k, Mike said he would sell it to me for my asking price of $6k. But then the payments were too large, even with my down payment. I started to look elsewhere. José then kind of bugged me with texts asking if I would buy the car if we got the payments to where I wanted them. I hedged. Again because I still hadn't test drove any other cars. He said to at least come in and give it one more test drive before I dismissed it. I relented and decided to bring my wife with me so she could drive it, too. Now here's the good part: They just got this car in on a trade. They take the trades into the service department where they inspect the car and give it a full detail job. They do want to sell a car that is in good shape. In this car, they replaced a strut. This made the car ride even smoother than before. I decided to buy it. Mike got my payments way down to where I wanted them to be. I gave them a list of everything I wanted fixed before I took possession. They duplicated the fob and extra key, replaced the bad hydraulic hood support rod, replaced a cabin bulb, fixed the courtesy dome lights so that they would perform like they were supposed to, and fix the errant tire pressure monitor. They did everything. I thought that was impressive. Mike, José, and Mark are easy to work with and easy to talk with. Mike is a down to earth guy that has been in this business for a long time. It seems that he has great used car deals on his lot. If I had another $10k I would have bought that really nice Jaguar sports car that was priced several thousand below book. Yes, people, I'm actually recommending that you go to this dealer. More
Very happy! Rich Elmer helped my boyfriend and I find a great new car and made the whole process very pleasant and fun. He was able to answer all of our questions Rich Elmer helped my boyfriend and I find a great new car and made the whole process very pleasant and fun. He was able to answer all of our questions and explained everything thoroughly. Will definitely recommend to everyone. More
Great Service Provide me with great insight throughout the sales process. Provided details about the vehicle as well as the options that available. Would recommend Provide me with great insight throughout the sales process. Provided details about the vehicle as well as the options that available. Would recommend any buyer in the market to ask for Chet! More