Putnam Subaru
Burlingame, CA
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344 Reviews of Putnam Subaru
Seamless Brought my '16 cx5 in for 22500 mile service. Communication was excellent and cost was clearly stated. Other dealerships should strive for this level Brought my '16 cx5 in for 22500 mile service. Communication was excellent and cost was clearly stated. Other dealerships should strive for this level of service. More
So much better Ive been to Putnam Mazda twice now and both times I felt super safe and I really trusted my car to the service professionals there. I felt like they w Ive been to Putnam Mazda twice now and both times I felt super safe and I really trusted my car to the service professionals there. I felt like they were going to take good care of me and my car. I've been to other dealerships in the area and had awful experiences so it's so refreshing to not feel like I'm getting scammed. Thank you! More
Miguel is the man! I initially started looking for a brand new 2018 Subaru and my first stop was Serramonte Subaru. At first, I thought they were going to help me like t I initially started looking for a brand new 2018 Subaru and my first stop was Serramonte Subaru. At first, I thought they were going to help me like they promised to deliver what I wanted but what made it worse was they never responded to my emails or voice messages. I was frustrated and furious at the time but then there came Miguel the savior at Putnam Subaru. Miguel and his team were patient with my endless questions and inquiries about the models and finance/lease options. Car shopping can be a headache sometimes but my experience with Miguel and Putnam was more than awesome. I can't be more thankful. I would DEFINITELY recommend this dealership to anyone who's interested in buying a Subaru. More
Disappointing service. I have generally had good service from Putnam Burlingame but this last visit was a bit disappointing. I took my Subaru in for a noise in the steering I have generally had good service from Putnam Burlingame but this last visit was a bit disappointing. I took my Subaru in for a noise in the steering column but they were not able to find it and said to bring it back next time. As soon as I pulled out of the dealership the noise was there. Not sure why they were not able to find it. More
Great experience with Chris. My service coordinator was Chris, and he was amazing! Knew everything about the vehicle, explained the issues going on, called me to keep me updated, My service coordinator was Chris, and he was amazing! Knew everything about the vehicle, explained the issues going on, called me to keep me updated, and was overall a genial and intelligent representative of Subaru. The car service was great and I will be back! More
30,000 service Very satisfy with the advisor I got this time, Mr. Mark De Mesa. I explained to him about a problem I had on my last visit and he was able to resolve Very satisfy with the advisor I got this time, Mr. Mark De Mesa. I explained to him about a problem I had on my last visit and he was able to resolve the problem. Big difference from previous advisor, that he told me that he was going to call me back and he never did. I just hope from now on I will have Mark as my advisor every time I have to bring my car to service. Congratulations Mark De Mesa, great job. More
Awesome service (thanks for the bagel!) I had my car serviced here on Tuesday, it was supposed to last 2hours so I stayed and worked on my laptop thanks to the free Wi-Fi provided at the wai I had my car serviced here on Tuesday, it was supposed to last 2hours so I stayed and worked on my laptop thanks to the free Wi-Fi provided at the waiting area. I was starving so I ate a piece of bagel, it was fresh and awesome. Then the guy taking care of me came back and told me that the car needed some serious work. I got a loaner car in no time and went back to my job. Car was fixed in the 2 days they promised, return the loaner car and had overall a fantastic experience. More
putnam nissan you replaced the defective takata airbags in my 2010 nissan versa hatchback for free as promised in recall notice in 3 hrs. good job so far. very nice you replaced the defective takata airbags in my 2010 nissan versa hatchback for free as promised in recall notice in 3 hrs. good job so far. very nice sevrice staff too. More
Maintenance for lube, oil, filter, tires Isaac and Achilles were very helpful at getting my car serviced. They told me it would take about 2 hours and it did! Brought to my attention that my Isaac and Achilles were very helpful at getting my car serviced. They told me it would take about 2 hours and it did! Brought to my attention that my brakes by the next service time should be replaced but we’re good until then. Having that forewarning is helpful to budget! They also washed my car as part of the service! More
Great service experience! My service visit was very easy to schedule and convenient for me. The staff was highly professional and the appointment took less time than I expected My service visit was very easy to schedule and convenient for me. The staff was highly professional and the appointment took less time than I expected. More