Putnam Subaru

The Best Experience My new Crosstrek is my fourth new car and this was the best experience of all. From the moment Avery welcomed me in the showroom, I just knew he was s My new Crosstrek is my fourth new car and this was the best experience of all. From the moment Avery welcomed me in the showroom, I just knew he was someone I could trust. In addition to being knowledgeable and patient, he was genuinely warm and engaging. He took the time to to understand my driving needs and patterns. He listened carefully and answered all my questions clearly and patiently. I never felt pressured or rushed. The car sold itself ... Avery was the icing on the cake. He made the the whole experience easy, positive and memorable. More

Service Brought the in for a check on the 4 wheel drive system. Needed a new transfer case and Jeffrey Chan did all he could to find one. Finally found one Brought the in for a check on the 4 wheel drive system. Needed a new transfer case and Jeffrey Chan did all he could to find one. Finally found one in Texas and we got the car back a day earlier then promised!! More

Seamless Brought my '16 cx5 in for 22500 mile service. Communication was excellent and cost was clearly stated. Other dealerships should strive for this level Brought my '16 cx5 in for 22500 mile service. Communication was excellent and cost was clearly stated. Other dealerships should strive for this level of service. More

So much better Ive been to Putnam Mazda twice now and both times I felt super safe and I really trusted my car to the service professionals there. I felt like they w Ive been to Putnam Mazda twice now and both times I felt super safe and I really trusted my car to the service professionals there. I felt like they were going to take good care of me and my car. I've been to other dealerships in the area and had awful experiences so it's so refreshing to not feel like I'm getting scammed. Thank you! More

Miguel is the man! I initially started looking for a brand new 2018 Subaru and my first stop was Serramonte Subaru. At first, I thought they were going to help me like t I initially started looking for a brand new 2018 Subaru and my first stop was Serramonte Subaru. At first, I thought they were going to help me like they promised to deliver what I wanted but what made it worse was they never responded to my emails or voice messages. I was frustrated and furious at the time but then there came Miguel the savior at Putnam Subaru. Miguel and his team were patient with my endless questions and inquiries about the models and finance/lease options. Car shopping can be a headache sometimes but my experience with Miguel and Putnam was more than awesome. I can't be more thankful. I would DEFINITELY recommend this dealership to anyone who's interested in buying a Subaru. More

Disappointing service. I have generally had good service from Putnam Burlingame but this last visit was a bit disappointing. I took my Subaru in for a noise in the steering I have generally had good service from Putnam Burlingame but this last visit was a bit disappointing. I took my Subaru in for a noise in the steering column but they were not able to find it and said to bring it back next time. As soon as I pulled out of the dealership the noise was there. Not sure why they were not able to find it. More

Great experience with Chris. My service coordinator was Chris, and he was amazing! Knew everything about the vehicle, explained the issues going on, called me to keep me updated, My service coordinator was Chris, and he was amazing! Knew everything about the vehicle, explained the issues going on, called me to keep me updated, and was overall a genial and intelligent representative of Subaru. The car service was great and I will be back! More

30,000 service Very satisfy with the advisor I got this time, Mr. Mark De Mesa. I explained to him about a problem I had on my last visit and he was able to resolve Very satisfy with the advisor I got this time, Mr. Mark De Mesa. I explained to him about a problem I had on my last visit and he was able to resolve the problem. Big difference from previous advisor, that he told me that he was going to call me back and he never did. I just hope from now on I will have Mark as my advisor every time I have to bring my car to service. Congratulations Mark De Mesa, great job. More

Awesome service (thanks for the bagel!) I had my car serviced here on Tuesday, it was supposed to last 2hours so I stayed and worked on my laptop thanks to the free Wi-Fi provided at the wai I had my car serviced here on Tuesday, it was supposed to last 2hours so I stayed and worked on my laptop thanks to the free Wi-Fi provided at the waiting area. I was starving so I ate a piece of bagel, it was fresh and awesome. Then the guy taking care of me came back and told me that the car needed some serious work. I got a loaner car in no time and went back to my job. Car was fixed in the 2 days they promised, return the loaner car and had overall a fantastic experience. More

putnam nissan you replaced the defective takata airbags in my 2010 nissan versa hatchback for free as promised in recall notice in 3 hrs. good job so far. very nice you replaced the defective takata airbags in my 2010 nissan versa hatchback for free as promised in recall notice in 3 hrs. good job so far. very nice sevrice staff too. More