Putnam Subaru

What customer service should be like! Was greeted with a smile and a happy to see me mentality. Service was prompt and courteous. Procedure was fully explained and implemented. An excellen Was greeted with a smile and a happy to see me mentality. Service was prompt and courteous. Procedure was fully explained and implemented. An excellent example of customer service and satisfaction! More

Love my Mazda CX5 I really had a great experience at Putnam Mazda. Dominic Chang was so helpful and really was knowledgeable about the car. I can’t believe I had such I really had a great experience at Putnam Mazda. Dominic Chang was so helpful and really was knowledgeable about the car. I can’t believe I had such a great experience at a dealership! More

Mazda Service This was my 2nd visit to the Mazda service center, I was very pleased with the courteousness of all the staff I was involved with. The service was qui This was my 2nd visit to the Mazda service center, I was very pleased with the courteousness of all the staff I was involved with. The service was quick and explained to me after completion. I even had a very nice conversation with one of the salesman while waiting for the service to be completed. I would recommend this service center to anyone. I am very pleased and will be back. By the way, the cost was very fair as well, More

Service of 12000 miles Thanks to everyone for finishing the service early. I waited in the lounge and was very comfortable! . The coffee was good but I could not get a latt Thanks to everyone for finishing the service early. I waited in the lounge and was very comfortable! . The coffee was good but I could not get a latte. I got an espresso, that was delicious! More

Excellent Customer Service Very efficient in getting my car in and out for routine service. I was told it would be 90 min wait and it was less than 60 min. Always better to wait Very efficient in getting my car in and out for routine service. I was told it would be 90 min wait and it was less than 60 min. Always better to wait less than expected. More

Service made easy While you have to plan way ahead at this busy dealer to get an appointment, the rest is easy. They are polite, quick and give a detailed report. It While you have to plan way ahead at this busy dealer to get an appointment, the rest is easy. They are polite, quick and give a detailed report. It will be even better when the shuttle/car wash are working. More

Refreshingly fast, effective and pleasant experience I usually dread when I have to go to the dealer for a used car repair, but I have to give these folks 5 stars. They were helpful and friendly both o I usually dread when I have to go to the dealer for a used car repair, but I have to give these folks 5 stars. They were helpful and friendly both on the phone and in person. They charged less than I was quoted from an indepent shop who was giving me a “deal”. They also handled my issue in less time than I was expecting. More

Attentive, knowledgeable and extremely helpful Great experience. Avery Diamond was very helpful and courteous. He did a great job explaining what was available with pros and cons. He has a great at Great experience. Avery Diamond was very helpful and courteous. He did a great job explaining what was available with pros and cons. He has a great attitude. More

Regular service at Putnam Subaru Service was fantastic -- well organized and done in record time. The service staff person was knowledgable and very efficient. And it was very easy to Service was fantastic -- well organized and done in record time. The service staff person was knowledgable and very efficient. And it was very easy to set up. Thanks! More

Air bag recall replacement Chris Rimando, the Service Representative explained what they were doing and why. He also explained that this was a precautionary service, and that n Chris Rimando, the Service Representative explained what they were doing and why. He also explained that this was a precautionary service, and that no air bags had actually been a problem in Subaru's. More