Putnam Subaru

Tire Repair Derrick was great in helping me get my tire repair sorted out! He made it easy for us to come up with a good solution and were able to get back on the Derrick was great in helping me get my tire repair sorted out! He made it easy for us to come up with a good solution and were able to get back on the road in a timely manner. Painless and stress-free - More

Long time customer We've had all of the routine maintenance on our Mazda 3 done at Putnam. Since our car is getting pretty old - 12 years - we've recently had some minor We've had all of the routine maintenance on our Mazda 3 done at Putnam. Since our car is getting pretty old - 12 years - we've recently had some minor fixes, too. The service managers have always been very good about keeping us informed of what they've found and when the car will be ready. They have been fair on the pricing and they haven't been doing a hard sell on optional work. We'd definitely recommend them. More

Excellent service The repair team at Putnam Subaru Burlingame always provides excellent service. They explain everything that anyone needs to know about service, as far The repair team at Putnam Subaru Burlingame always provides excellent service. They explain everything that anyone needs to know about service, as far a costs and what to expect. Thanks Subaru Burlingame! More

Review Everything was great EXCEPT the 2 hour wait for financing. If we'd known it would be so long we could have gone for a walk - got coffee or whatever. Everything was great EXCEPT the 2 hour wait for financing. If we'd known it would be so long we could have gone for a walk - got coffee or whatever. More

What customer service should be like! Was greeted with a smile and a happy to see me mentality. Service was prompt and courteous. Procedure was fully explained and implemented. An excellen Was greeted with a smile and a happy to see me mentality. Service was prompt and courteous. Procedure was fully explained and implemented. An excellent example of customer service and satisfaction! More

Love my Mazda CX5 I really had a great experience at Putnam Mazda. Dominic Chang was so helpful and really was knowledgeable about the car. I can’t believe I had such I really had a great experience at Putnam Mazda. Dominic Chang was so helpful and really was knowledgeable about the car. I can’t believe I had such a great experience at a dealership! More

Excellent Customer Service Very efficient in getting my car in and out for routine service. I was told it would be 90 min wait and it was less than 60 min. Always better to wait Very efficient in getting my car in and out for routine service. I was told it would be 90 min wait and it was less than 60 min. Always better to wait less than expected. More

Service made easy While you have to plan way ahead at this busy dealer to get an appointment, the rest is easy. They are polite, quick and give a detailed report. It While you have to plan way ahead at this busy dealer to get an appointment, the rest is easy. They are polite, quick and give a detailed report. It will be even better when the shuttle/car wash are working. More

Refreshingly fast, effective and pleasant experience I usually dread when I have to go to the dealer for a used car repair, but I have to give these folks 5 stars. They were helpful and friendly both o I usually dread when I have to go to the dealer for a used car repair, but I have to give these folks 5 stars. They were helpful and friendly both on the phone and in person. They charged less than I was quoted from an indepent shop who was giving me a “deal”. They also handled my issue in less time than I was expecting. More

Attentive, knowledgeable and extremely helpful Great experience. Avery Diamond was very helpful and courteous. He did a great job explaining what was available with pros and cons. He has a great at Great experience. Avery Diamond was very helpful and courteous. He did a great job explaining what was available with pros and cons. He has a great attitude. More