Putnam Subaru

Putnam displayed a promotion in the dealership that had already expired. I inquired about this promotion (2 free season passes to Sierra at Tahoe) and was told it was still valid. Then I purchased the vehi already expired. I inquired about this promotion (2 free season passes to Sierra at Tahoe) and was told it was still valid. Then I purchased the vehicle. Nothing happened with the passses, when I called to follow up I was told they were sorry and would see what they could do / needed to talk to a manager / etc. Excuses. No action. Super disappointed. More

Excellent service and the exact model/trim/color was available at pre-tariff pricing. I was surprised that I was able to drive in with my 3 year old Crosstrek and drive home with my new Forester. Konsta available at pre-tariff pricing. I was surprised that I was able to drive in with my 3 year old Crosstrek and drive home with my new Forester. Konstantin was very helpful to work with and he helped my unload all of the stuff from my trade-in and move it to my new car. In hindsight, the only thing I would have changed is selling my car to Carvana rather than trading it in, I would have received about $2000 more than Putnam paid. Other than that, I will likely return in 3 years when it is time to get my next Subaru. More

Konstantin was very straightforward and helpful to deal with. He went above and beyond to help me out. Excellent experience was had! with. He went above and beyond to help me out. Excellent experience was had! More

Excellent Service and I want to shout out to "Miguel Reyes" We got our new Solterra from Putnam Subaru - Burlingame with a great help from Miguel. This is our 3rd Subaru that I've been dealing with Mig Reyes" We got our new Solterra from Putnam Subaru - Burlingame with a great help from Miguel. This is our 3rd Subaru that I've been dealing with Miguel. He delivered as promised and always listen to my need. Everything went smoothly and quick. Highly recommended. More

Our experience at Putnam Subaru was great. Konstantin, our salesperson, was extremely helpful and assisted us in choosing the vehicle that best met our needs. We did not feel rushed. The follo Konstantin, our salesperson, was extremely helpful and assisted us in choosing the vehicle that best met our needs. We did not feel rushed. The follow up with Ricardo a few days later to assist us in learning more about the vehicle was greatly appreciated. Our questions were answered fully. We actually enjoyed the entire experience despite our fears of having to purchase a car. We left the dealership with our new car and as very satisfied customers. Thank you to Putnam Subaru! More

It was clean and I was offered water and juice while I was waiting there was waiting there More

Although Putnam has done a good or great job for me over several years, I am discontinuing my relationship with them immediately. They have introduced that customer must pay the fee associated with using a several years, I am discontinuing my relationship with them immediately. They have introduced that customer must pay the fee associated with using a credit card for purchase. Sorry, but that is a cost of doing business for the vendor, not the customer. I already pay significantly more to service my car at the dealership when I know full well that excellent service can be provided by independent service shops. More

Great service. Drop off and pickup are easy. There is no wait on your scheduled time. Provided updates throughout the day. Drop off and pickup are easy. There is no wait on your scheduled time. Provided updates throughout the day. More

Great service. Gives updates regarding work status of my car. When I’m about to get my car, the service adviser explained to me what service was rendered. Customer Gives updates regarding work status of my car. When I’m about to get my car, the service adviser explained to me what service was rendered. Customer service was excellent. More

I had to change the time of my appointment a couple of times and Putnam was very accommodating. Everything from start to finish was positive! I was greeted in a friendly way and when I had a question not times and Putnam was very accommodating. Everything from start to finish was positive! I was greeted in a friendly way and when I had a question not related to the oil change I was there for they answered it quickly and thoroughly. More