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Putnam Lexus

Redwood City, CA

5.0
288 Reviews

390 Convention Way

Redwood City, CA

94063

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288 Reviews of Putnam Lexus

April 19, 2025

Wonderful service and follow through. We have had great service since we started using Putnam Lexus over 10 years ago. Highly recommend them. More

by goll_tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl in service
April 13, 2025

Courteous staff and helpful front desk lady. Timely service. Immediate digital report via text on cost estimate and services done, recommendations and more urgent needs. More

by leetan2010
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i dont know their names
April 03, 2025

Management and Sales are awesome. I did a last minute purchase and they stayed until the transactions went through their system. Looking forward to driving my new Lexus. More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luan Nguyen, Kim Winkler
April 03, 2025

Courteous staff, including Mario and front desk receptionists, and person who explained car features to me. More

by ddwang8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario, service representative, and Danielle (I believe)
March 02, 2025

First time visit to this dealership and it was an excellent service experience. Checked in promptly and David came out to greet me in the waiting lounge. Vehicle service and wash was completed timely More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Liss, Service Advisor
February 04, 2025

Nico, Richard, and Case were very helpful and spent alot of time with us. Overall great experience with this dealership. More

by reshma.mani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nico (sales rep), Richard (sales manager), Case (finance), Kim Winkler
February 03, 2025

It's always a pleasant experience when I take my care in for service. Everyone is so friendly. More

by shirleyham
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
February 03, 2025

Mario was efficient, friendly and prompt with my 2 hour service. They cleaned my car inside and out even though the rain started. Much appreciated! Patricia More

by Patricia C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
February 01, 2025

The staff provides exceptional service. Front desk was quick to arrange driver to drop me off for lunch nearby and also arrange pick up from restaurant back to Putnam Lexus. Randy Soloman' More

by Angela Choi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Soloman
Feb 03, 2025 -

Putnam Lexus responded

Angela, we’re thrilled to hear you had such a positive experience with our team! It's great to know that our staff and Randy's team made your maintenance seamless. Thank you for your kind words and for choosing us for your car care needs! Regards, The Putnam Lexus Team

January 27, 2025

Putnam Lexus provides exceptional service. The staff is friendly, knowledgeable and responsive. The service facility is also very clean . More

by knmaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Liss
Jan 28, 2025 -

Putnam Lexus responded

We're thrilled to hear you had such a positive experience with our team and facilities. Your kind words motivate us to keep delivering exceptional service. We appreciate your support! Regards, The Putnam Lexus Team

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