Putnam Lexus

Excellent Service as Usual As usual, Putnam Lexus provided me with excellent service. Everything about the Lexus service is excellent from the moment you schedule the service As usual, Putnam Lexus provided me with excellent service. Everything about the Lexus service is excellent from the moment you schedule the service to picking up your cart after the service has been completed. I will always purchase a Lexus. More

The service was easy to schedule with an appointment only a few days later. The experience was quick, professional, well done, and complete. Loaner car was easy to get and in great condition. a few days later. The experience was quick, professional, well done, and complete. Loaner car was easy to get and in great condition. More

Recall on airbag Everyone that I dealt with at Putnam Lexus was courteous and professional. When my airbag was replaced, it looks like something was not plugged back Everyone that I dealt with at Putnam Lexus was courteous and professional. When my airbag was replaced, it looks like something was not plugged back in because my radio did not turn on at all and my blinkers were not displaying on my screen. I discovered this as I was driving home, but did not have time to go back to the service department. When I got home, I called back to let them know. Spoke to Stuart, he set up an appointment for the next morning and Fred then took care of everything. Wonderful service. Thank you! More

70k service Randy was terrific. He was prompt, courteous, and well informed. The shuttle driver was great, and the cost was on target. I recommend the service Randy was terrific. He was prompt, courteous, and well informed. The shuttle driver was great, and the cost was on target. I recommend the service department at this dealership with no reservations. More

Richard Nuygen as usual was great to work with. Always professionally helpful and efficient. I choose to come back to Putnam for his great service even though the prices are a lot higher than other shops professionally helpful and efficient. I choose to come back to Putnam for his great service even though the prices are a lot higher than other shops. More

Good service This dearlship listens too my concerns at this time.My Lexus is six months old, so many issues are not a concern as yet. good service. This dearlship listens too my concerns at this time.My Lexus is six months old, so many issues are not a concern as yet. good service. More

Great experience My car was done on time and the feedback on things I need to check for in the future was really helpful. Scheduling the service online was easy, too. My car was done on time and the feedback on things I need to check for in the future was really helpful. Scheduling the service online was easy, too. More

Unplanned mirror replacement I pulled into your Service Center unannounced on Friday afternoon. Your team ordered the part and arranged for it to arrive first thing the next morn I pulled into your Service Center unannounced on Friday afternoon. Your team ordered the part and arranged for it to arrive first thing the next morning, stabilized my shattered mirror, made an appointment for me for the next morning, and sent me on my way. The next morning they were able to take my door apart, install the new mirror, and get me going again within 90 minutes. Your Service Director Fadi was most helpful and professional. More

Great experience I went to the dealership without an apptmt because one of my tires indicated low pressure. Joe immediately helped me and advised that it be checked o I went to the dealership without an apptmt because one of my tires indicated low pressure. Joe immediately helped me and advised that it be checked out to make sure it was safe, rather than just add air. Sure enough, there was a nail in the tire so Joe helped me avoid a potentially serious problem. The car wash before returning my car to me is always appreciated. joe really went the extra mile! More

service level I have been dealing with Putnam Lexus for over 20 years, the service representatives always pay a good attention on the necessary needs for the car m I have been dealing with Putnam Lexus for over 20 years, the service representatives always pay a good attention on the necessary needs for the car maintenance . I also like the shuttle service, it is very convenient to less than 1/2 day car service. More