Putnam Lexus

The staff was helpful and informative. I received a quick appointment time. I was called very quickly about confirmation of diagnostic outcome and recommended services. quick appointment time. I was called very quickly about confirmation of diagnostic outcome and recommended services. More

Smooth; no pressure; fair we were met by the sales manager, who immediately introduced us to our sales person. all were very helpful and courteous. the negotiations were smoo we were met by the sales manager, who immediately introduced us to our sales person. all were very helpful and courteous. the negotiations were smooth and fair. we are very pleased overall. More

Great customer service and knowledge of the vehicle to fit my needs. They took the time to allow test drive and compare with other models. and knowledge of the vehicle to fit my needs. They took the time to allow test drive and compare with other models. More

Service was fine. The trunk release handle was replaced. Just noticed that now when I lift the tailgate manually a loud noise is produced when being raised..another is The trunk release handle was replaced. Just noticed that now when I lift the tailgate manually a loud noise is produced when being raised..another issue with the tailgate...rats. More

Always a good experience! They always do a thorough job and make the process easy! Easy online scheduling, easy loaner process, and really professional service reps. I will ke They always do a thorough job and make the process easy! Easy online scheduling, easy loaner process, and really professional service reps. I will keep coming back! More

Friendly, courteous, prompt, and reliable. I have been with Putnam Lexus now for about 2 years and have found them to be great in terms of having availability, flexibility, and excellent servic I have been with Putnam Lexus now for about 2 years and have found them to be great in terms of having availability, flexibility, and excellent service at a reasonable price (for Lexus). The on-line reservation system is quite hand, as is their shuttle service. Contact through text keeps me informed of progress unobtrusively. I have never had to take the car back in for any unfinished repairs: right the first time, every time. More

Great experience, trustworthy and helpful I've been going to this dealership for 5 years. They do great servicing, are always informative and helpful. They have a great waiting room for quic I've been going to this dealership for 5 years. They do great servicing, are always informative and helpful. They have a great waiting room for quick service appointment. More

Everyone I dealt with was very courteous and helpful. The repair was done quickly. The shuttle service was invaluable as we have one car. The driver was courteous and on time. I had a great experience. Than repair was done quickly. The shuttle service was invaluable as we have one car. The driver was courteous and on time. I had a great experience. Thank you. More

I can always count on Joe to give me good service and advise! Thanks and Merry Christmas to everyone!!! I look forward to seeing you all next time. advise! Thanks and Merry Christmas to everyone!!! I look forward to seeing you all next time. More

Great service all around Everyone was professional, courteous, helpful, and displayed a great deal of patience (when I had to lookup my insurance policy online). This is my t Everyone was professional, courteous, helpful, and displayed a great deal of patience (when I had to lookup my insurance policy online). This is my third Lexus and I always bring it to a dealer for service. The car service is always the bets. More