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Putnam Lexus

Redwood City, CA

5.0
276 Reviews

390 Convention Way

Redwood City, CA

94063

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276 Reviews of Putnam Lexus

January 17, 2020

Great service Always great service and no stress. Took a bit more time than initially promised on the paper, but almost on time. Will keep coming back. More

by Hiro123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Winkler
January 17, 2020

Great experience with Putnam Lexus Benjamin was really helpful in working with us during the repair of our Lexus. He gave us options and didn't push us towards any decision (didn't try More

by Louise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin
January 16, 2020

I am very happy I am using the Lexus service for my needs. And I will continue to be there. i appreciate everyone there. June More

by fcjandj
Recommend Dealer
Yes
Employees Worked With
Benjamin, Kim Winkler
January 14, 2020

Great Service! Putnam Lexus Service Dept is the best I have ever used! It is silly to make us use a certain number of words -- that is not good customer marketing More

by lissamail
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred in Service; Greg in Service; Desk gals super helpful, too
January 12, 2020

Excellent Service Excellent service and diagnostics. Good communication. Provided a loaner. Kept me informed. Found a problem before it became a breakdown. Easy to get More

by Patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
What the heck!
January 11, 2020

Great service Everything went exactly as promised, and the staff kept me informed the whole time. The drop-off and pick-up are both easy, and the front desk is prof More

by Dave E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Nguyen
January 11, 2020

Seamless experience Excellent service experience. All contacts were helpful and welcoming. Our Service contact Fadi Soudah was informative and attentive to our needs. More

by fred
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadi Soudah
January 11, 2020

Excellent Advisor Service I had my 2005 LS430 in for extensive repair work, including a 120,000 mile service. Advisor Ben was excellent in all aspects of his work, from initia More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben (Benjamin)
January 08, 2020

Great! With Hamid's help we were able to purchase the exact car we had searched for! The process was smooth and professional and we would recommend him and More

by RMF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamid Tabrizi
January 01, 2020

I'm extremely happy with my service experience at Putnam I would recommend the service team at Putnam Lexus to anyone. They are friendly, attentive and honest. They are good with rental cars and the waiting More

by KComfortHarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston
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