Putnam Lexus
Redwood City, CA
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276 Reviews of Putnam Lexus
Great service Always great service and no stress. Took a bit more time than initially promised on the paper, but almost on time. Will keep coming back. Always great service and no stress. Took a bit more time than initially promised on the paper, but almost on time. Will keep coming back. More
Great experience with Putnam Lexus Benjamin was really helpful in working with us during the repair of our Lexus. He gave us options and didn't push us towards any decision (didn't try Benjamin was really helpful in working with us during the repair of our Lexus. He gave us options and didn't push us towards any decision (didn't try to sell us unnecessary services). The labor is not cheap, so we were very cautious about the expense; however, there was clear and frequent communication, and I felt like he (and others) went above and beyond to provide excellent service for our vehicle. More
Great Service! Putnam Lexus Service Dept is the best I have ever used! It is silly to make us use a certain number of words -- that is not good customer marketing Putnam Lexus Service Dept is the best I have ever used! It is silly to make us use a certain number of words -- that is not good customer marketing and you will lose those that really want to give credit, but don't want to fill out this box More
Excellent Service Excellent service and diagnostics. Good communication. Provided a loaner. Kept me informed. Found a problem before it became a breakdown. Easy to get Excellent service and diagnostics. Good communication. Provided a loaner. Kept me informed. Found a problem before it became a breakdown. Easy to get an appointment. More
Great service Everything went exactly as promised, and the staff kept me informed the whole time. The drop-off and pick-up are both easy, and the front desk is prof Everything went exactly as promised, and the staff kept me informed the whole time. The drop-off and pick-up are both easy, and the front desk is professional. I would definitely recommend to anyone else. More
Seamless experience Excellent service experience. All contacts were helpful and welcoming. Our Service contact Fadi Soudah was informative and attentive to our needs. Excellent service experience. All contacts were helpful and welcoming. Our Service contact Fadi Soudah was informative and attentive to our needs. I would recommend Putnam Lexus. More
Excellent Advisor Service I had my 2005 LS430 in for extensive repair work, including a 120,000 mile service. Advisor Ben was excellent in all aspects of his work, from initia I had my 2005 LS430 in for extensive repair work, including a 120,000 mile service. Advisor Ben was excellent in all aspects of his work, from initial greeting to processing payment. Especially noteworthy was his timely follow-up with feedback on technician progress and pickup time. More
Great! With Hamid's help we were able to purchase the exact car we had searched for! The process was smooth and professional and we would recommend him and With Hamid's help we were able to purchase the exact car we had searched for! The process was smooth and professional and we would recommend him and the dealership highly. More
I'm extremely happy with my service experience at Putnam I would recommend the service team at Putnam Lexus to anyone. They are friendly, attentive and honest. They are good with rental cars and the waiting I would recommend the service team at Putnam Lexus to anyone. They are friendly, attentive and honest. They are good with rental cars and the waiting area is pleasant. More