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Putnam Lexus

Redwood City, CA

4.9
259 Reviews

390 Convention Way

Redwood City, CA

94063

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259 Reviews of Putnam Lexus

March 23, 2019

Outstanding Service The service department is outstanding in every way. Highly professional, efficient, and always reliable. I always have a very positive experience. More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadi, Randy
March 23, 2019

Great job! Fred Young did a great job helping me with my car service. He was polite and responsive to my inquiries. Also, I like that they washed and vacuumed m More

by Msallander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Young
March 23, 2019

Fadi is a great Advisor! I enjoy coming to your Putnam Lexus dealership in Redwood City. I get good advice on my maintenance program and enjoy driving my Lexus 450H hybrid SUV More

by Gabriele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadi
March 22, 2019

Service Exceeded Ecpectations Excellent communications and service from appointment to departure. Comfortable and clean waiting area. Service took less than an hour. Follow up repo More

by jepritts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston Lam
March 22, 2019

Excellent service. Always a pleasant experience. Much work had to be done on my 17 year old Lexus, and the car had to be kept overnight. The shuttle service worked wel More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Winkler
March 19, 2019

ES=Excellent Service This experience was comparable to every experience I've had at Putnam since 1993: Excellent Service! Whether purchasing a used or new car, or leasin More

by MPS350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khaled, Greg
March 19, 2019

six-month checkup I have been coming to Putnam Lexus since I bought my car in 2015. Gordon has always taken care of me. Since he is no longer with Putnam, I had the g More

by 8GIANNA8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon and Fadi
March 13, 2019

Service Our service was fast and efficient. Kent made the whole process very smooth and clearly states what we needed to get our vehicle going again. More

by Tiffany818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Nguyen
March 12, 2019

Excellent Front End Repair Work Kent N is very knowledgeable and makes it clear what is being done to the vehicle. The printed handouts are particularly helpful in showing exactly wh More

by LS430owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Nguyen
March 09, 2019

Well handled An oversight on the first service call was handled very well on the second visit with no additional charge. Much appreciated. Certainly enhances my de More

by Jss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Gong
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