Putnam Lexus
Redwood City, CA
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274 Reviews of Putnam Lexus
Outstanding Service This is the best dealer service department I have ever used. Fadi is a treasure and has always been professional, friendly, and efficient. A great e This is the best dealer service department I have ever used. Fadi is a treasure and has always been professional, friendly, and efficient. A great experience every time. My next car will definitely be a Lexus from Putnam . More
New car lease All employees very knowledgeable and the dealership worked to get me the car i wanted to lease. I would recommend the dealership to others looking fo All employees very knowledgeable and the dealership worked to get me the car i wanted to lease. I would recommend the dealership to others looking fo a new car. More
Good experience Had a very good experience working with the sales personnel. They provided their offer early in the negotiations which allowed us to review and decide Had a very good experience working with the sales personnel. They provided their offer early in the negotiations which allowed us to review and decide quickly. The sales person was also very helpful in working with my wife to explain the controls around the driver seat and answer her questions patiently. More
Jenner We had another outstanding buying experience at Putnam. This was the third time we dealt with David Jenner and why we recommend him to all of our fri We had another outstanding buying experience at Putnam. This was the third time we dealt with David Jenner and why we recommend him to all of our friends. More
certified pre-owned purchase There was a problem in the pricing quoted one evening. The next morning when I came to complete the transaction the interest rate changed making the There was a problem in the pricing quoted one evening. The next morning when I came to complete the transaction the interest rate changed making the purchase price and interest rate higher. The dealership and especially Joe Jabari. Joe worked diligently with the finance manager and everyone to give me the car and pricing necessary to complete the deal. I would recommend Joe to anyone in the future. He is not high pressure and knows his product. The reason that I came to this dealership is because of people like Joe and also Greg and Richard in Service. this dealership understands Client service. I am in retail and know that it is better to build a relationship as well as a sale. More
Maintenance service I had a fantastic experience getting my 10,000 mile maintenance. Everyone was very friendly and the communication was excellent. They were done 30 min I had a fantastic experience getting my 10,000 mile maintenance. Everyone was very friendly and the communication was excellent. They were done 30 minutes sooner than they had said. More
Amazing customer service Really nice people,helped me find the car that most interest me the people are really helpful. I would highly recommend going to this dealership. Really nice people,helped me find the car that most interest me the people are really helpful. I would highly recommend going to this dealership. More
Fantastic service! Scheduled an appointment online. Fadi welcomed me when I arrived and promised me they would get the work done quickly. I waited in the customer lounge Scheduled an appointment online. Fadi welcomed me when I arrived and promised me they would get the work done quickly. I waited in the customer lounge, and in about an hour, my car was returned to me. Very satisfied with the service. More
Everything went smoothly Everyone was friendly and professional. The work was completed as promised. They were able to give me a loaner car once we discovered the work could Everyone was friendly and professional. The work was completed as promised. They were able to give me a loaner car once we discovered the work couldn't be completed that day. They accommodated my schedule for picking up my car and returning the loaner. More
Service Was As Promised & Fadi is the Best Easy to schedule the appointment. Upon arrival, they took my car and serviced it rather quickly. I worked using their wifi, over a cup of coffee. My c Easy to schedule the appointment. Upon arrival, they took my car and serviced it rather quickly. I worked using their wifi, over a cup of coffee. My car was squeeky clean when I got it back. I ask for Fadi every time. He's got the drill down and I appreciate his willingness to always help. More