
Puente Hills Toyota
City of Industry, CA
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1,302 Reviews of Puente Hills Toyota
I couldn’t be happier with my Highlander! Not only is the car absolutely gorgeous and a dream to drive, but the service I received was top-notch from start to finish. The team made everything Not only is the car absolutely gorgeous and a dream to drive, but the service I received was top-notch from start to finish. The team made everything so easy—no pressure, just honest, helpful guidance. They took the time to walk me through all the features, answered every question, and made sure I drove off completely confident in my new ride. Thank you, Raymond. Thank you, Mike! If you're looking for a new car and exceptional service, this is the place to go 🚗✨🔥 highly recommended! More
We arrived to have our RAV4 serviced that we had purchased at your dealership about four years ago. While we waited Ali helped us look at several vehicles as a possible upgrade. He was very knowledg purchased at your dealership about four years ago. While we waited Ali helped us look at several vehicles as a possible upgrade. He was very knowledgeable and patient as we processed our possible new purchase. In the end we were able to come to a deal all with Ali’s hard work and commitment. We are very happy as repeat customers and will be back. More
Mal dealer engańan con sus tecnicas para vender no se si es legal lo que hacen pero me dan un contacto de el 9 .99 % que por si ya es alto ,ala semana me lo quieren cambiar al 13 .99 % que por que no fue ap es legal lo que hacen pero me dan un contacto de el 9 .99 % que por si ya es alto ,ala semana me lo quieren cambiar al 13 .99 % que por que no fue apovado el primer prestamo , ovbiamente devolvi el carro a toyota puente hill , por que ese no era el trato el vendedor se llama ronald vaca muy bueno para vender pero tambien para engańarte y si te dejas te mete un carro de 30 mil en 51 mil facil ojo alos que nesesitan un carro financiado no se que tan legal es que hagan ese tipo de praticas con el cliente pero deberia de ser prohivido More
This dealership damaged the door edge and take no responsibility on it and tried to blame me I did it was stated by Sarah the customer relation. When I pick up my vehicle last week 05/28/24 after the responsibility on it and tried to blame me I did it was stated by Sarah the customer relation. When I pick up my vehicle last week 05/28/24 after the regular maintenance and recall I noticed the door edge was damaged seem like it was banged up against a concrete wall and I had one of the service advisors Randy took a photo of it before I drove off during that time it was freshly damaged and still concrete residue on the edge. Today 06/04/24 came back for the recall part and tried to have them fixed the damaged edge and Sarah (customer relations) call said they are not responsible for it and totally on me. Please do yourselves a favor don’t bring your vehicle here! More
They used to be so good in the past I have been a client since 2008. But now they have not care about their clients consumer service. I call to complain about a vehicle I bought brand new and the sensors di since 2008. But now they have not care about their clients consumer service. I call to complain about a vehicle I bought brand new and the sensors did not go on. I was given the run around and the lady that answered the phone was giving me the wrong answers when confronted she hang up the phone on me. I have bought several vehicles from here and will never have them service my account ever. again More
Did an on-line purchase at Puente Hills Toyota. Salesperson Alex Lim was awesome. Very smooth transaction. Vehicle was priced very fairly. No hidden fees at time of financing. Alex kept me in Salesperson Alex Lim was awesome. Very smooth transaction. Vehicle was priced very fairly. No hidden fees at time of financing. Alex kept me in the loop with the progress of the transaction and helped coordinate a pickup with my transport carrier. I would highly recommend the dealer for their quality of vehicles and for providing great sales support. Thanks Alex! More
I worked with Benny Fu, who was exceptionally helpful in getting me into a new hybrid. He was prompt, professional, and able to work with me. He was able to keep dealer add-ons waived. Both Benny and Sim we getting me into a new hybrid. He was prompt, professional, and able to work with me. He was able to keep dealer add-ons waived. Both Benny and Sim were very professional and helpful in following up with me for the cashier's check, to ensure I didn't have to pay any unwanted financing fees. I appreciate their thoughtfulness and would highly recommend my friends buy from them. More