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Puente Hills Mitsubishi

City of Industry, CA

3.0
34 Reviews
The team at Puente Hills Mitsubishi would like to welcome you to our dealership in City of Industry, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mitsubishi vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near City of Industry, you can always count on the professional technicians in our Mitsubishi service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in City of Industry count on the high-quality vehicles and services found at Puente Hills Mitsubishi, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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17665 Castleton St

City of Industry, CA

91748

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Showing 34 reviews

July 23, 2022

Maroun Estephan General Manager I would like to thank Ivan For helping us get a car it was one of the best experiences I ever had had in buying a car Ivan was especially helpful and maroon We’re extremel More

by Stroncalerios
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan
Jul 25, 2022 -

Puente Hills Mitsubishi responded

Hi Stroncalerios, thank you for taking the time to leave a review for us at Puente Hills Mitsubishi. We're happy we could meet your expectations!

April 01, 2022

Natalia was great. She was responsive, accommodating and friendly. she made the entire car buying experience painless and stress free. Would definitely go through this More

by AGee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia
Apr 06, 2022 -

Puente Hills Mitsubishi responded

We appreciate your positive review about your recent experience with us!

February 19, 2022

Natalia Jimenez was amazing at assisting me in getting my new 2022 Mitsubishi Outlander Sport. She did great at gathering all the necessary items to get the best deal. More

by Faviola M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Jimenez
Jun 02, 2022 -

Puente Hills Mitsubishi responded

Hi Faviola, We are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!

October 24, 2021

Thanks Marc A. I love my Alfa Romeo great service awesome car ,I will definitely recommend,this dealership. More

by poundcc77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc A
Oct 30, 2021 -

Puente Hills Mitsubishi responded

We appreciate your positive review about your recent experience with us!

May 19, 2021

Worst dealership ever! Please avoid yourself a headache and look at their BBB reviews first before even purchasing a car there. I definitely wish I would have done that. I purchased a 2015 Jeep Wrangler an More

by Valerie
Recommend Dealer
No
Employees Worked With
Jose/ Salesperson Moroun Estephen/ General Manager
May 20, 2021 -

Puente Hills Mitsubishi responded

Valerie, we regret to hear that you had this experience with us.

November 24, 2020

Sam "The Manager", Call me back! I should not have to keep calling you. Its now been a month. Lets fix this service light, cracked front wheel, missing exhaust tip, and worn out rear breaks on this $65K+ More

by Osegueraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam
Sep 26, 2025 -

Puente Hills Mitsubishi responded

Dear Sam, we apologize for any inconvenience and frustration you have experienced. We take pride in being a certified honest dealership and want to resolve these issues as soon as possible. Please contact us at [insert contact information] so we can address your concerns and make things right.

March 24, 2020

Quick service, reasonably priced. I waited for my car to be serviced and it took about an hour including a new battery. Thank you, Sal. More

by Marilee
Recommend Dealer
Yes
Employees Worked With
Sal
Sep 27, 2025 -

Puente Hills Mitsubishi responded

"Thank you for choosing our service, Sal! Delighted to hear that you had a quick and efficient experience. We strive to provide top-notch service at a reasonable price. Looking forward to seeing you again for all your car needs!" #CustomerSatisfaction #Efficiency

March 08, 2020

Waste of time So I didn't want to be another 1 star review for this place but I took a leap of faith and gave them a chance. I drove out specifically because they h More

by nicholas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex and others
Sep 27, 2025 -

Puente Hills Mitsubishi responded

Hi there, thank you for sharing your experience. We apologize for the miscommunication and inconvenience you faced during your visit. Thank you for giving us the chance to make it right and please know that we will work to improve our processes in the future. We appreciate your feedback.

August 09, 2019

Not what they claim Salesperson gave wrong information regarding tire replacement of <30% tread they will replace. Not true. Front tires are almost bald but safe More

by Will not come back
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Axel Maldonado
Sep 26, 2025 -

Puente Hills Mitsubishi responded

Hello, we sincerely apologize for the misinformation provided by our salesperson regarding your tire replacement. We are committed to providing accurate information and will ensure that our team is properly trained and informed. Please contact us directly so we can rectify the issue and assist with finding a suitable solution for your tires. Thank you for bringing this to our attention.

July 11, 2019

Amazing dealership They have the most competitive pricing, transparent fees, lowest out the door prices. They also work very quickly and don't try and make you wait. More

by Howie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 27, 2025 -

Puente Hills Mitsubishi responded

Thank you for your kind review! We strive to provide the best prices and efficient service for our customers. It's our pleasure to serve you. See you again soon!