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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,285 Reviews

4,285 Reviews of Puente Hills Hyundai - Service Center

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August 06, 2019

Oil change I have worked with Joel away has a coupon for me and listen to everything that I have share about my car needs, pass and present More

by ROSE.WESLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Aleman
Aug 06, 2019 -

Puente Hills Hyundai responded

Thank you, Rose! We are happy to hear you have been pleased working with Joel.

August 06, 2019

Easy, Fun and Friendly Jae is a rockstar! I enjoy him as my go-to Hyundai Service representative. He is very personable and the service is done perfectly. Thanks! More

by westracr101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind compliment. We look forward to your next service appointment.

August 04, 2019

Recall of items was reason for visit The welcome and courtesy I received from both Daniel when I arrived and Jay Jassai when I checked in was outstanding. Both put me at ease about the w More

by CICCCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel (didn't get his last name but he welcomed me when I dropped my car off.
Aug 05, 2019 -

Puente Hills Hyundai responded

Thank you for your kind review. We are always happy to help!

August 04, 2019

Very Disappointed and Dissatisfied Work incomplete Was recommended unnecessary services Warranty will expire in less than 5k miles work not done Not allowed to use reward dollars fo More

by Kisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jae Lee
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Puente Hills Hyundai responded

Kisha, We are sorry to hear we did not meet your expectations. We always want to make sure our customers are taken care of and leave satisfied. Please contact us directly to properly assist you.

August 03, 2019

Completely satisfied. As always Javer insured that I had transportation while my car was being serviced. When my car was finished Javar explained in detail the service depa More

by sixt6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Puente Hills Hyundai responded

Thank you for the great review! We are happy to hear we met your expectations. We look forward to your next service appointment!

August 03, 2019

Clean and friendly Took my Tucson in for two recalls. Jay was very helpful! Had an appointment but it took 1 hour for the mechanic to start working on my car. One rep More

by Peg19
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Puente Hills Hyundai responded

Peg, We appreciate you taking the time to share your feedback with us as it helps us continually improve. We will address your comments with our team. Please do not hesitate to contact us directly if you would like to discuss this further.

August 02, 2019

Owner Very kind and Nice, Detailed about the questions, also, I was surprised at the really quick services. This Dealer would like to recommend to others. More

by chonsimon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel Aleman
Aug 02, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind words and positive feedback! We appreciate your recommendations.

August 02, 2019

Very good I was very Satisfied Your services and everything is good. Thank you. I will be there any service and repair of my Santa Fe. Thank you again. More

by ADKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanzel Fraguere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2019 -

Puente Hills Hyundai responded

Thank you very much for your feedback. We look forward to servicing your Santa Fe again.

August 02, 2019

Friendly efficient service Got me in and out for recall service, I waited less than an hour. I was told it may be 1.5 hrs. put in request to do job as fast as they can, so I c More

by tdk18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Landeros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Puente Hills Hyundai responded

Thank you very much for taking the time to share your experience. We are glad we were able to take care of you in a timely manner.

July 31, 2019

Best service!! I'm giving puente hills a 5 star rating simply, in part because I always get greeted professionally. And my vehicle always gets serviced in a timely m More

by edwin.monteon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Puente Hills Hyundai responded

Edwin, We appreciate you taking the time to share your positive feedback. At Puente Hills Hyundai, our customers always come first. We look forward to seeing you at your next service appointment.

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