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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,296 Reviews

4,296 Reviews of Puente Hills Hyundai - Service Center

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November 11, 2019

Vent actuator noises Staff was very friendly and took care of the issues. Other than the long wait the service was great. I would recommend this dealer to others. More

by rihlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charley Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Puente Hills Hyundai responded

Rihlee, Thank you for your feedback as it helps us continually improve. We look forward to servicing you again in the future!

November 11, 2019

Needed an oil change and 50K mile service Got my car in for the service quickly. Just took a little longer than expected because of my back rotors. But the service was completed to my satisf More

by TERRELLTC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Aleman
Nov 13, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind review and patience. We are happy you were pleased with our service!

November 11, 2019

Great customer service I have been going since 2014 when I got my car and every time they are helpful and nice tino is the best can’t wait till next time More

by ARTJIMENEZ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Puente Hills Hyundai responded

Thank you for taking the time to share your experience with Puente Hills Hyundai. We truly value your feedback and continued confidence!

November 11, 2019

customer service I was very pleased with Tino’s Lozanos experience and knowledge he made sure that I understood everything about the service of my car once again great More

by jp3girlz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tino Lozano
Nov 13, 2019 -

Puente Hills Hyundai responded

Thank you for taking the time to share your experience with Puente Hills Hyundai. We truly value your feedback!

November 11, 2019

Good Staff The person checking me was very friendly, courteous and helpful. The repair was completed in a timely manner. I was greeted in a timely manner and to More

by TLEECAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind review. We are happy we met your expectations!

November 10, 2019

Great Service Jae went above and beyond to make sure I was comfortable and understood everything that was going on with my car. Will definitely return to Jae and th More

by EDDIEGONZALEZ206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Aleman
Nov 11, 2019 -

Puente Hills Hyundai responded

Thank you, Eddie! We are happy you were pleased with our service! We look forward to your next appointment.

November 08, 2019

Fixing stucked rear paasenger door I was surprised that the warranty really applied to the problem of my car. The fixing took more or less 2 hour as promised. It was great experience kn More

by Jovy
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Puente Hills Hyundai responded

Jovy, Thank you very much for sharing your kind words. We are happy we were able to help you. Thank you for your confidence in our team!

November 08, 2019

Great Experience I want to thank Jay Jussal, for the excellent service and attentiveness. He Clearly explained what my car needed and listened to my needs and made sur More

by CLOSDOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Puente Hills Hyundai responded

Thank you for sharing your kind words and positive feedback. It was a pleasure working with you!

November 07, 2019

Great service Was in and out in 1.5 hours for software update, multiple point inspection, and oil change. I was advised of recommended service but was not pushed o More

by Tks771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Aleman
Nov 07, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind review. We are happy we met your expectations!

November 07, 2019

Recalls service When you call in, the rep that answered the phone answered as "hello". I had to ask who I called. Then transferred me to another Rep, that answered as More

by Kristine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tino wa as a great help. Good service
Nov 07, 2019 -

Puente Hills Hyundai responded

Hi Kristine, Thank you for sharing your feedback as it helps us continually improve. We will make sure to address this with our team. Please do not hesitate to contact us directly if we can be of further assistance.

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