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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,296 Reviews

4,293 Reviews of Puente Hills Hyundai - Service Center

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November 18, 2019

Battery change Ph hyundsi service center representatives were very friendly, gentle and explained my case in detail. So my visit was very helpful, meanful in my kn More

by Marco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Puente Hills Hyundai responded

Thank you very much for taking the time to share your experience with Puente Hills Hyundai. We are happy you were pleased with our service!

November 18, 2019

Genesis PH Hyundai handles our complimentary valet scheduled service admirably. The only weakness is that they fail to reset the service reminder, even when b More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Puente Hills Hyundai responded

Thank you very much for taking the time to share your experience with Puente Hills Hyundai. We are happy you were pleased with our service!

November 18, 2019

Waste of time Took my car in because it shut off on me while driving, Service department kept my car for 2 days and said the machine didn’t detect a problem so my c More

by Chrisram1011
Recommend Dealer
No
Employees Worked With
Dec 06, 2019 -

Puente Hills Hyundai responded

Chris, We are sorry to hear we did not meet your expectations. We strive to provide the best service and repairs possible. Please contact us directly to better assist you.

November 18, 2019

Replacement of tires Quick and delivered on time as promised. Honored another dealers’ tire special. They didn’t have to do that. Could of said, “Sorry”, but they honored More

by Steve Fleming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Aleman
Dec 19, 2019 -

Puente Hills Hyundai responded

Thank you very much for taking the time to share your experience with Puente Hills Hyundai. We are happy you were pleased with our service!

November 18, 2019

Well Done As Always Great service, Javer is professional, courteous, delivers as expected (actually exceeds expectations). I wouldn’t take my car anywhere else to be serv More

by donm681
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Puente Hills Hyundai responded

Thank you very much for taking the time to share your experience with Puente Hills Hyundai. We are happy you were pleased with our service!

November 18, 2019

Service Friendly and fast always eager to help and ready to explain all questions , when I bought my Hyundai Ioniq the spare tire was not in stock they order More

by JAE.ROBERTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Puente Hills Hyundai responded

Thank you very much for taking the time to share your experience with Puente Hills Hyundai. We are happy you were pleased with our service!

November 15, 2019

Great service Great service, attentive staff, clear and concise information. Very efficient Took car for service and ended up buying another car . Tino in serv More

by MMFKF13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tino in service
Nov 15, 2019 -

Puente Hills Hyundai responded

Thank you very much for sharing your experience. Congratulations on your new vehicle!

November 15, 2019

Excellent Staff is very kind and do service as their car... Steve chang and Joel do excellent service . They do very professionally do as 1, 2, 3... I' More

by emluong0676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Aleman
Nov 15, 2019 -

Puente Hills Hyundai responded

Thank you for taking the time to share your kind words and feedback. We appreciate your support!

November 13, 2019

the best its the truth. always friendly. clean area. plenty of parking. good vibe. love the coffee. love the people and thank yiu for great service and the pop More

by jarnaldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Aleman
Nov 13, 2019 -

Puente Hills Hyundai responded

Thank you for taking the time to share your experience with Puente Hills Hyundai. We truly value your feedback!

November 11, 2019

Met expectations All good with exception of hesitation complaint could not be verified and corrected. This is a serious fault and cannot be the only vehicle that exhib More

by HRP744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No comment
Nov 13, 2019 -

Puente Hills Hyundai responded

Thank you for sharing your feedback. We are happy you were pleased with our service. Please contact us directly if we can be of further assistance.

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