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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,567 Reviews

4,567 Reviews of Puente Hills Hyundai - Service Center

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July 26, 2025

This dealership and Javer have always been wonderful and pleasant to work with. Super helpful. More

by STARLETTONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Service dep staff is # 1 for me friendly helpful at each visit . I recommend this dealer to friends and family. Kasandra. Helped me. More

by cruzradio818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Vehicle Sales staffs have enough knowledge of the cars which customer wants to purchase. Presentation is easy to understand and demonstration of its function and performance is good. Finalizing a deals ar More

by jaylee1319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Puente Hills Hyundai responded

Congratulations Jay on your new Hyundai. Thank you for choosing Puente Hills Hyundai. You were a pleasure to work with. Let us know if you have any questions. Mike L. General Manager

July 25, 2025

Attentive, professional, accommodating, prompt. They were able to schedule my service and get it done in a short notice. Thank you. More

by RomNex77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Puente Hills Hyundai responded

Thank you, RomNex77, for the detailed review of your recent visit to our store. Have a great weekend. See you next time. Mike L. General Manager

July 24, 2025

I had so good experiences form Puente Hills Hyundai dealership. Especially I have got so good services from Jae Lee! More

by peterequus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Puente Hills Hyundai responded

Thank you for sharing, we will share with Jae and our team today. Enjoy your weekend. Mike L. General Manager

July 23, 2025

Good service with helpful employees, poor internet connection in waiting room area. Easy to get an appointment More

by shinyshan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 25, 2025 -

Puente Hills Hyundai responded

Hello Shinyshan, thank you for bringing this to our attention. We have recently added more service area for the wifi. Hopefully this will fix the issue. Mike L. General Manager

July 19, 2025

Great customer service and facility. Joey was my service rep and I was highly satisfied with his prompt service. More

by DAVIDSLEE210
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Quintero
July 19, 2025

There was a breakdown in communication between one dept not sending our info to the maintenance dept at first, problem was resolved and Javier handled and explained everything throughly and efficiently - t More

by FURAMA60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

I was able to get an appointment at the last minute and they were able to complete the repair in the same day which was very important as I was leaving town the next day and needed the car to work. I was v More

by terryparker3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

My experience has always been positive especially with Javer. He's a total professional and polite person. More

by ENIGMAYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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