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Prosper Ford

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.6
466 Reviews
Our new state-of-the-art Prosper Ford dealership in Prosper, TX, features an extensive range of models, both brand new and certified pre-owned, ranging from Electric cars and two-door coupes to full-size trucks and SUVs, like the Ford F-150, Maverick, Escape, Mach-E, and many more! Our sales staff takes great pride in providing an excellent overall customer service experience to our current and prospective clientele.
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2200 W University Dr

Prosper, TX

75078

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Showing 468 reviews

June 11, 2026

Very helpful with setting up my new vehicle. David was very responsive to setting up my LoJack system in my new vehicle. More

by aaronpackard68
Recommend Dealer
Yes
Employees Worked With
David
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June 11, 2026

Pepper was communicative and proactive. He ensure the process was as little an inconvenience as possible. Thank you! More

by CRAIGMURCHISON
Recommend Dealer
Yes
Employees Worked With
Pepper
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June 11, 2026

Made sure my tint on my Mustang was completed by the rite person for the job. More

by Wwelborn
Recommend Dealer
Yes
Employees Worked With
Dylon Fortier
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June 11, 2026

One of the best experiences that I've had at a dealership. Because of the experience we had, our next Ford purchase will be at prosper ford More

by LORIACHAD
Recommend Dealer
Yes
Employees Worked With
Kyle Andrews
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June 10, 2026

Cody is very thorough in the service process and Shannon is a great help with rental. Both makes the process easy and quick. More

by MSHARK
Recommend Dealer
Yes
Employees Worked With
Cody and Shannon
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Jun 10, 2026 -

MSHARK responded

Yes

June 10, 2026

He was thorough is his questions about what I needed done and made suggestions based on past visits for recommended service. More

by james.wall1983
Recommend Dealer
Yes
Employees Worked With
Pepper Mordor
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June 09, 2026

Awesome Awesome I'm driving G F G F F D F J . . H More

by Cm3loveless
Recommend Dealer
Yes
Employees Worked With
Pepper
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June 08, 2026

Good except whoever brought my truck up must have hit a curb since there was a white rub mark on the brand new tire right rear and scratched the rim. More

by Ray
Recommend Dealer
Yes
Employees Worked With
Cody
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Jun 11, 2026 -

Prosper Ford responded

We are happy to hear that your overall experience with us was positive. We truly understand your frustration regarding the damage to your truck's tire and rim, and we are sorry to hear that this occurred. We would be happy to discuss this further with you. Please feel free to reach out to us directly at your convenience.

June 08, 2026

Kerri was great, but the actual work done in the truck was not good at all. The detail was very bad the 1st time then they took it in a second time to make it right and it was still bad. They said they wo More

by jesse73
Recommend Dealer
No
Employees Worked With
Kerri
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Jun 11, 2026 -

Prosper Ford responded

We are sorry to hear that your visits have not met your expectations, and we understand your frustration. We value your input and would like to discuss this further and work towards a resolution. Please reach out to our Customer Service at servicereviews@prosperford.com so we can better understand what went wrong and address your concerns directly.

June 07, 2026

My previous service advisor left and Cody was able to step in and get me taken care of More

by txrife
Recommend Dealer
Yes
Employees Worked With
Cody P
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Jun 11, 2026 -

Prosper Ford responded

Thank you for taking the time to share your positive experience with us. We're delighted to hear that Cody was able to step in seamlessly and provide you with the excellent service you deserve during what could have been a challenging transition. It's wonderful to know that our team members like Cody are able to maintain the high level of care and attention that our customers have come to expect. Your feedback helps us recognize the dedication of our staff and reinforces our commitment to ensuring every customer feels well taken care of, regardless of any changes that may occur.

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