Proctor Subaru

So good I bought another one! I bought a 2011 Subaru 6 years ago from another dealer, but quickly switched to Proctor for service because they were SO much better! Over the last 5 I bought a 2011 Subaru 6 years ago from another dealer, but quickly switched to Proctor for service because they were SO much better! Over the last 5 years they've consistently provided excellent service, never once recommending anything that might not be needed, but on more than one occasion recommending that something NOT be done as it just wasn't necessary. An opportunity arose to sell my 2011 Outback, so I did and did not even look at any other car model out there. I now have a new 2016 Outback and it is wonderful! The sales experience was a good one! Cody Stulley is a great salesman - I never felt hustled or harassed, and I ended up with a good fair deal. Thanks!! More

Service - in a flash and with a smile The low oil level lights (both words & icon) came on. I pulled into a gas station, checked oil. Very low (my bad). Station didn't have the correct The low oil level lights (both words & icon) came on. I pulled into a gas station, checked oil. Very low (my bad). Station didn't have the correct oil. Proctor Subaru saved the day. I drove straight to Proctor Subaru. Billy patiently listened to my tale. Took the car down to service. While topping off the oil, I spotted the roof rack for my Forester. Billy arranged for it to be installed. Service folks also topped off all my fluids. Everyone was super nice. All this with no appointment. THANK YOU. More

Too long, but kind people. It always takes too long to do the oil change service, even with an appointment. It always have to leave my card instead of being able to wait on it. It always takes too long to do the oil change service, even with an appointment. It always have to leave my card instead of being able to wait on it. However, Billy is always nice to work with. More

Excellent service and attention. This is my first time owning a Subaru. Took my car in for for servicing, the people were great. They gave me excellent service and paid close attentio This is my first time owning a Subaru. Took my car in for for servicing, the people were great. They gave me excellent service and paid close attention to the detail. Thanks Subaru. More

Very nice, professional and curtious. I have had several service dealings with Proctor now and have been very pleased with each one. I have been around Subarus since 1972 (my father had a I have had several service dealings with Proctor now and have been very pleased with each one. I have been around Subarus since 1972 (my father had a dealership for 32 yrs) and I am sure that other dealerships could benefit from the example of the great service department at Proctor Subaru! More

Great experience Knowledge, thoughtful salesperson Car has great comination of features - high mpg, all wheel drive, back up cam, etc. Great experience Comfortabl Knowledge, thoughtful salesperson Car has great comination of features - high mpg, all wheel drive, back up cam, etc. Great experience Comfortable environment No sales pressure More

Service Proctor Subaru is the best! I've been a client since 2013 and I've never had an issue or a complaint with anyone I've dealt with there, not in Parts, Proctor Subaru is the best! I've been a client since 2013 and I've never had an issue or a complaint with anyone I've dealt with there, not in Parts, Sales or Service. They do excellent work, communicate very well and are always professional and polite. I will continue to use Proctor Subaru because of their super work and great customer service. More

My latest sevice visit I have had two Foresters serviced by Proctor Subaru since they opened. I have always had a great experience. My latest visit involved a recall and my I have had two Foresters serviced by Proctor Subaru since they opened. I have always had a great experience. My latest visit involved a recall and my car was out of service for a week. I was given a loaner car and the service was done just as I requested. When I picked up my Forester my service consultant, Tony Badia, went over the repairs with me and made sure I was happy. I plan to continue to use Proctor Subaru for future service needs. More

Staff changes? I scheduled the routine 6,000 mile service appointment by phone more than a week in advance. The dealer shuttle got me to work and picked me up 4 h I scheduled the routine 6,000 mile service appointment by phone more than a week in advance. The dealer shuttle got me to work and picked me up 4 hours later. I gather there had been recent staff changes in the service department -- but Billy got me in and out in half a day. Thanks. More

recall for steering Proctor provided a rental car for me and them a new crosstrack until they had my car fixed. I have my outback back and enjoying it. Proctor provided a rental car for me and them a new crosstrack until they had my car fixed. I have my outback back and enjoying it. More