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Priority Toyota Springfield
Springfield, VA
401 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 401 reviews
July 20, 2020
terrific straightforward sales consultant I just bought a Toyota Camry hybrid from Kirk Etter -- he was terrific to work with. I spent a lot of time researching different makes and models of I just bought a Toyota Camry hybrid from Kirk Etter -- he was terrific to work with. I spent a lot of time researching different makes and models of cars; Kirk was available to patiently answer myriad questions and I was able to do several test drives in different conditions. Some of the other sales people from other dealers were persistent to the point of being creepy; Kirk was available when I had questions and was not pushy at all -- it was great to work with someone who was normal to talk to. Once I decided on the car, we were able to quickly come to a fair price. I would highly recommend Toyota in general and -- if you are buying a car -- reach out to Mr. Etter at Priority Toyota Springfield. More
by BethG
Employees Worked With
Almis Isse, Kirk Etter
July 07, 2020
We just purchased our 3rd Highlander from Hector Amaya. He is the nicest, most patient and honest sales guy I have had the honor to work with. Hector has been our #1 Toyota guy for the last 15 years. Than He is the nicest, most patient and honest sales guy I have had the honor to work with. Hector has been our #1 Toyota guy for the last 15 years. Thank you my friend, we will be back for #4 in a few years. More
by I & L Ponce
Employees Worked With
Hector Amaya
July 02, 2020
Aryan was so professional and polite. He was very patient with us and answered all our questions. He explained all the details of our Toyota Tacoma 2020 purchase. He also shared stories about his family and with us and answered all our questions. He explained all the details of our Toyota Tacoma 2020 purchase. He also shared stories about his family and his new puppy. We discovered that we are neighbors and we told him that we just moved and are new to the area. He offered that if we need anything, just let him know. We ended up exchanging numbers. More
by HARU
Employees Worked With
Aryan Shafiee
June 15, 2020
Get everything in writing before you have service done! I had tires put on my Toyota and had made several calls to the dealership prior to dropping the vehicle off to get prices including the mounting. When had tires put on my Toyota and had made several calls to the dealership prior to dropping the vehicle off to get prices including the mounting. When I dropped off the vehicle I asked for the total to be charged and was given a number that sounded about right. However, when I picked up the vehicle the price had mysteriously increased by almost $100 (not including the overpriced balancing). I spoke to the service manager, Eric Hawkes, and showed him the notes I had taken on tire prices and charges for mounting/balancing that his employees had given me. All Eric would say is, "that is what we charge". Buyer beware! You cannot trust the prices they tell you over the phone or to your face. Get the prices in writing before service is performed! More
by kstoy4
Employees Worked With
Eric Hawkes
June 09, 2020
Excellent service experience on our 17-year old Sequoia Thanks to Chhay Hem and Priority for identifying and resolving emissions problems on our 2003 Sequoia. I was kept informed at each step of the process Thanks to Chhay Hem and Priority for identifying and resolving emissions problems on our 2003 Sequoia. I was kept informed at each step of the process (diagnostic testing, labor and parts etc.) as to what needed to be done, how much it would cost, and when it would be done. The repair was delivered on time and at the estimated costs. And a complementary car wash to boot! This is the second time I've had a car serviced at Priority. Having had four Toyotas serviced at four other area Toyota dealers over the last 20 years, I would rank Priority the best. Ed Mazzullo More
by Edmazz08
Employees Worked With
Chhay Hem
May 15, 2020
Excellent service, great communication, and very knowledgeable of Toyota vehicle’s options. Provided an excellent demonstration of the vehicle‘s features and gave us an outstanding price. knowledgeable of Toyota vehicle’s options. Provided an excellent demonstration of the vehicle‘s features and gave us an outstanding price. More
by Henry
Employees Worked With
Christina Cowan, Wahab Waizy
May 10, 2020
A mi me mintieron cuando me dijeron que diera un depósito por un vehículo que no tenían ahí pero si no me gustaba o cambiaba de parecer me regresaban el dinero y no fue así se quedaron con el Dinero por un vehículo que no tenían ahí pero si no me gustaba o cambiaba de parecer me regresaban el dinero y no fue así se quedaron con el Dinero More
by mario5laz
Employees Worked With
Will Avila
April 27, 2020
Insulted my choice and intelligence. After trying to work out a deal on a used, then new vehicle, I departed the dealership after the numbers just didn't work out for my budget. Two days After trying to work out a deal on a used, then new vehicle, I departed the dealership after the numbers just didn't work out for my budget. Two days later the finance manager calls me out of the blue, trying to sell me a car I didn't want at a price I couldn't afford. I informed him of my purchase of a rival brand at a cost I could comfortably afford. At this point he insults my choice, saying " You get what you pay for" and after explaining that my wife had racked up over 300K miles on her last one he tells me that she must have gotten lucky. I am an engineer by trade and doing my research before any purchase is done out of habit. I considered this a insult to my intelligence. After I informed him of my purchase his tone and attitude changed, becoming very harsh in his tone. I purchase a new car about every two years, but won't be doing it there. Ever. More
by michael.phillips509
Employees Worked With
Sam in Finance
April 14, 2020
OUTSTANDING SERVICE! This review is long overdue, I just want to say thank you Wahab for your great service and honesty. After a long search I decided to purchase my car from your store and we are glad t want to say thank you Wahab for your great service and honesty. After a long search I decided to purchase my car from your store and we are glad to met you. We really appreciate your knowledge, being upfront, and honest. More
by Linda
Employees Worked With
Aaron Tschirhart, Christina Cowan, Wahab Waizy
March 15, 2020
Hector made the process extremely smooth. I recommend asking for him by name for your next car purchase, new or used. Great guy, helpful, and genuine. asking for him by name for your next car purchase, new or used. Great guy, helpful, and genuine. More
by Christopher
Employees Worked With
Stan Gutierrez, Hector Amaya
