Priority Toyota Springfield

Hector was fantastic in helping me to purchase a new car after two decades. He exhibited knowledge, skills, and patience. He even made it a fun experience when he texted me a photo of my new Corolla once after two decades. He exhibited knowledge, skills, and patience. He even made it a fun experience when he texted me a photo of my new Corolla once it arrived at the dealership. I would highly recommend anyone to work with him for your Toyota needs as I plan to in the future. Additionally, Aaron the General Manger was great. He took time from his normal duties to personally find a Toyota in the color and style I wanted. At first he was planning to have one built and then dsicovered he could do a trade with another dealer to achieve this. Both gentlemen were kind and understanding in their dedication as they navigated me through this process. I look forward to a good relationship with them in the future and with Priority Toyota Springfield. More

This is the worst dealer I have ever seen in my life. There is a extremely dishonest group of people in their service department. They cheat the customers all the time. Never use their service department There is a extremely dishonest group of people in their service department. They cheat the customers all the time. Never use their service department. That is a group of liars and robbers. More

Great customer service and honest salesman. Very Great customer service and honest salesman. Very thorough, informative and attentive to customer’s need. I strongly recommend him. We have purchas Great customer service and honest salesman. Very thorough, informative and attentive to customer’s need. I strongly recommend him. We have purchased around 15 cars from him and he has been the best to us. More

He is good and best seller we bought more then 20 cars from with today we bought new camerry 2021 have good and nice customer services from with today we bought new camerry 2021 have good and nice customer services More

Wahab is a great sales representative. I just leased my third Toyota Corolla and Wahab has been my sales representative each time. He is very professional, friendly, and efficient. I would definitely rec third Toyota Corolla and Wahab has been my sales representative each time. He is very professional, friendly, and efficient. I would definitely recommend Wahab to anyone looking to lease or purchase their next Toyota. More

My sales rep was Wahab and it was a very positive and satisfying experience would definitely recommend This sales agent He was Honest , committed and very professional satisfying experience would definitely recommend This sales agent He was Honest , committed and very professional More

From my first contact with Hector, he has displayed professionalism and concern for my request He responded to my concerns/questions promptly and followed up. My transaction was completed over a cou professionalism and concern for my request He responded to my concerns/questions promptly and followed up. My transaction was completed over a couple weeks and I appreciated him keeping me informed all the way. Will highly recommend him to my friends. AAA plus service!!! More

Last Team Toyota. Service dept is the worst. You better be a paying customer, not there for the warranty oil change. If lifts are full, you will be there all day. There is no customer service, 3rd world To be a paying customer, not there for the warranty oil change. If lifts are full, you will be there all day. There is no customer service, 3rd world Toyota dealership. More

I have been a client for 20 years and I purchased 3 vehicles from Toyota. I bought my current vehicle almost two years ago and I have been found all the required maintenance per Your service department vehicles from Toyota. I bought my current vehicle almost two years ago and I have been found all the required maintenance per Your service department. I took my car in for service on April 3rd and I was charged $774 for things that I am not sure if they were completed or not. That day when I got the car back I found out that the plastic cover on the sliding rail that moves the front driver seat back and forward was broken. I did not break it. It was in good condition when I took the car for service. I went back and talked to an employee that did not want to help me. I asked to talk to a manager and I was transferred to talk to Suzan Danfora customer Relations manager, but she was not helpful, she was not understanding, and gave me a bad attitude. Also she went to talked to another employee named Wayne McClain from service department and he did not want to help me either. They both were very unprofessional and both were not willing to admit that my car was returned to me damaged after the repairs they did on my truck. Both Suzan and Wayne gave me terrible customer service and because of them I escalated my complaint to the manager Anthony Woods general manager and he was helpful and he said that they were going to repair and replaced the broken part. He told me that the part was going to arrive on Thursday May 14th and that they were going to call me to take my car in to fix the broken part but today is May 16 and no one called me back. More

Hector Amaya was and great and helped me every step of the way. He notified me and ensured he called me personally recommend him and his team. the way. He notified me and ensured he called me personally recommend him and his team. More