Priority Toyota Springfield

Best car dealership This was by far the best dealership I've ever been to. The customer service was superb. James and Nick gave me the best experience I could have asked This was by far the best dealership I've ever been to. The customer service was superb. James and Nick gave me the best experience I could have asked for. They gave me all of the different options I could choose from when buying a new car, and they helped me make the best decision for me. They are honest and down to earth, and it is very hard to find that when looking to buy a new car. I would recommend Priority Toyota to anyone and everyone on the car hunt! Whether it's looking to buy a new car or used car, I guarantee they will help you make the best selection. Thanks for the great experience! More

Rating for Linthony Inthirath Lin went beyond the "call of duty" to assist us with our purchase. He was, at all times, very courteous and committed to meeting our needs concerning Lin went beyond the "call of duty" to assist us with our purchase. He was, at all times, very courteous and committed to meeting our needs concerning the purchase of our car. We would be happy to do business with him again! More

3 in 1 Been service by this dealership thru 3 transition and Richard for more than 16+ years (and Luis) ... Excellent as always on employees and dealership - Been service by this dealership thru 3 transition and Richard for more than 16+ years (and Luis) ... Excellent as always on employees and dealership - from KJennings, Springfield now to Priority ... Thanks loads More

I was very satisfied with the service for my 4runner. Dana was great at setting up my appointment and dealing with the problem I had with my electronic running board. Mechanics worked through the problem Dana was great at setting up my appointment and dealing with the problem I had with my electronic running board. Mechanics worked through the problem. More

Herbie gets it done! Sick of being bounced around to different people at various dealerships. So thankful we found Herbie at Priority Toyota. No deceiving numbers on the s Sick of being bounced around to different people at various dealerships. So thankful we found Herbie at Priority Toyota. No deceiving numbers on the sales slip, just a bottom line, here's what it is. Save your time and go see Herbie. More

Best car service I ever received This was my first time going to Springfield Toyota for service on my Rav4. I was just about to give up on Toyota all together and vowed never to purch This was my first time going to Springfield Toyota for service on my Rav4. I was just about to give up on Toyota all together and vowed never to purchase one again due to my experience at Woodbridge, VA Toyota. Paul Sonnhalter is the representative that helped me at Springfield and I have to say I’ve never received better service. He was so helpful, knowledgeable and understanding. He helped fix a problem that Woodbridge Toyota said they’d taken care of, come to find out they never replaced the part in the first place. I will be taking all my business to Springfield Toyota as long as Paul Sonnhalter is my service representative. I’m also considering upgrading my vehicle at that location because of the excellent service I received from Paul. Thank you again, I can’t tell you how much you helped me and made my day during a very bad week. More

Todd Carlson rocks! I went into Priority Toyota to pick out and purchase or leadn%se a new Toyota Truck. Todd Carlson walked me through the process , given the parmaters I went into Priority Toyota to pick out and purchase or leadn%se a new Toyota Truck. Todd Carlson walked me through the process , given the parmaters. Not only did he ask all the right questions but also offered valuable insight towards long term care of my Tacoma. Couldn't be( More

It is not about service is about who runs the show Your sales staff Hector, Mgr. Stan, Christina, Holly Winters were a pleasure to work with. I was first drawn by the look from the beltway and how muc Your sales staff Hector, Mgr. Stan, Christina, Holly Winters were a pleasure to work with. I was first drawn by the look from the beltway and how much more you are adding to the place. I stopped one afternoon and spoke to a gentleman, better not mention, he discourage me to test drive a car (Avalon that had jsut arrived), then he showed me from the outside an suv by toyota, RAV4, that was just turned in because of dirt and dog hair he did not want to really open the car. It was close to his closing time, and it was drizzling outside. He was truly in a rush and I was not impressed with his sales etiquette. Next morning a very professional assistant to the sales team called me and wanted me to know who she was and I explained to her my experience at your dealership. She then told me about this RAV4 she had me so taken because of her delicacy in how to tread a customer that was already turned off about the dealership. I explained to her I had managed a car dealership in SE Washington a few decades ago, and that the experience I had the day before just told the story behind the reviews in Google. I allowed for her to tell me her side and I was truly satisfied with what she had. I then went back to the dealer and the salesman was there. I told him who had contacted me and he showed a dislike about the person that had contacted me. He told me she should not have called me and him not know about it. From then on, I only contacted her, I figured he had more than one issue in his life. Holly referred me to one of the sales she had worked with and finally Hector took over and I was in my happy place. He kindly showed me the car, was the type of sales I enjoyed doing. I then dealt with Stan, and as he always smiled and we both shared our stories with reviews and mine with the dealership following my decision to come back only because of Holly. This morning I introduced myself to the GM and I was once again please to have the connection to all involved in the purchase made. More in google reviews. More

Excellent customer service. All staff were very helpful and courteous when I arrived. I was connected with Paul Sonnhalter to resolve the battery problem with my Prius. Outstand All staff were very helpful and courteous when I arrived. I was connected with Paul Sonnhalter to resolve the battery problem with my Prius. Outstanding customer service. Not only did he get my car into the service que promptly but his estimate for time required was spot on. There was another problem with the.vehicle lights that I mentioned in passing. Car was good to go when he promised and lights taken care of also! Large. clean, bright customer waiting area. If you're thinking Toyota service this is the place to go. More

great, fast and professional experience many thanks to James Hibbert for showing us the top-notch Grand Cherokee and getting all the steps cleared for a swift purchase! kudos to you guys... many thanks to James Hibbert for showing us the top-notch Grand Cherokee and getting all the steps cleared for a swift purchase! kudos to you guys... More