Priority Toyota Springfield

Fantastic Service Service was absolutely great! I arrived before my appointment time and was processed immediately. I was kept informed of the vehicle status and the br Service was absolutely great! I arrived before my appointment time and was processed immediately. I was kept informed of the vehicle status and the briefed at the end of service. More

Earl is a 5 star salesman! Bought a used s2000 from the used car department and dealt with EARL, his manager JAIME and the finance manager NICK. Best car buying experience I've Bought a used s2000 from the used car department and dealt with EARL, his manager JAIME and the finance manager NICK. Best car buying experience I've ever had! Earl was very professional but wasn't too pushy and his manager helped me get to the right price. NICK got me an aggressive financing rate and the paperwork was very smooth. Even the service department was a pleasure to work with. Dwayne was very timely and professional. These guys at priority are top notch! More

Working hard for your trust From the time I inquired about buying a new car through my first service appointment, the staff at Priority Toyota Springfield took care of me. My sal From the time I inquired about buying a new car through my first service appointment, the staff at Priority Toyota Springfield took care of me. My sales rep, Adrian Torres, guided me through the buying process and finance manager Christina Cowan was very helpful and working out the best deal for my budget. And I must give major kudos to Dwayne McClain who took care of me on my first service appointment; he made sure my service was done quickly and done right the first time. I'm very impressed with Priority Toyota Springfield and I enthusiastically recommend you buy your next car from them and you have your current car serviced by them. More

James Did the Impossible! James was able to order a very rare 2017 Tundra TRD Pro for me when all other dealers in a 40 mile radius told me they weren't available yet for purch James was able to order a very rare 2017 Tundra TRD Pro for me when all other dealers in a 40 mile radius told me they weren't available yet for purchase. The truck took a bit of time to arrive but James followed up with me on a regular basis with updates, and because of our constant interactions I had complete faith that he was taking care of me. Sure enough the truck arrived and James promptly notified me. I recommend James to anyone looking for a knowledgable, honest, eager, and thorough salesman who isn't just looking for a quick sale. Thanks James! More

Great customer service Yesterday the left (driver side) windshield wiper arm was completely broken off my car. I live in Fredericksburg and took my car to the Toyota dealer Yesterday the left (driver side) windshield wiper arm was completely broken off my car. I live in Fredericksburg and took my car to the Toyota dealership there. They didn't have the part, so they gave me the number to Priority. I called the parts department and they had one left in stock. They pulled the part and held it for me. I hopped on 95 and went straight there. I got the part along with new wiper blades and went to the service department to see if they would be able to install the part especially because it was raining. Instead of making me wait for what I'm sure would have been at least 2-3 hours, they grabbed a mechanic and took care of it in like 10 minutes. They only charged me for the parts, no labor. I couldn't have been more thankful. It would have been awful trying to drive back down 95 without a wiper. Anyways, thank you so much Priority Toyota for taking care of my car and for the amazing customer service. More

Oil changed Scheduled for an oil changed one day ahead. I requested a full synthetic oil with warranty discounted price $59.00 include tax and service fees. Today Scheduled for an oil changed one day ahead. I requested a full synthetic oil with warranty discounted price $59.00 include tax and service fees. Today, I brought my 2010 highlander in for an oil changed; an hour later, oil changed was completed, technician used conventional oil with $38.25 include tax and fees. I made a complaint, he said because my SUV required 5W30 conventional, this dealer carry only 0W20 full synthetic. Should they consult with a customer before the service? No, they do not. A technician said he will redo, it will take only 15 minutes, that is not good excuse or good make up. A manager was standing behind but do nothing to make a customer satisfying. 2 out 3 services was not satisfied. Definitely, I won't come back. More

Shopped for weeks and nobody bear Priority's Deal I looked everywhere for a deal to fit my budget. Nobody could even come close on a new Corolla and no other manufacturer can compete with the reliabil I looked everywhere for a deal to fit my budget. Nobody could even come close on a new Corolla and no other manufacturer can compete with the reliability of Toyota. I had to change my budget to get what I wanted which was well worth it. I bought from Priority because their salesperson Todd Carlson knew his stuff. I could get the same price anywhere but I felt like Todd would take care of me even after the sale, which he has. Everytime I buy vehicles the sales person will never pick his phone up for me or even get back to me ever again. Todd answers my texts and phone calls everytime! Even when he is busy he returns my calls after I leave him voice mails. No doubt he will be getting referrals from me everytime I hear of anyone needing a new or used vehicle! Big shout out to Priority on a job well done! More

a Nice and rather painless experience I started dealing with James Hibbert several months go when I brought my vehicle in for a service. While I waited for my vehicle he showed me a Taco I started dealing with James Hibbert several months go when I brought my vehicle in for a service. While I waited for my vehicle he showed me a Tacoma. He is very knowledgeable and personable. His professionalism and attitude is an attribute to Priority Toyota, not pushy but with a self confident patience. More

Highly Recommend My family has owned a number of Toyotas over the years. We recently moved with our trusted Service Manager Paul Sonnhalter from Alexandria Toyota her My family has owned a number of Toyotas over the years. We recently moved with our trusted Service Manager Paul Sonnhalter from Alexandria Toyota here to Springfield Toyota and have been very very satisfied with the move. Paul is honest and responsive and has been taking care of Corolla, Camry, Sequoia and RAV4 for many many years. I have and will continue to recommend our trusted advisor Paul Sonnhalter and Springfield Toyota to my friends and neighbors here in Alexandria More

Great Service-Every Time I've loved all 7 of my Toyotas over the past 20 years and keep them until they wear out or get totaled. Since I met him, Paul Sonnhalter has been my I've loved all 7 of my Toyotas over the past 20 years and keep them until they wear out or get totaled. Since I met him, Paul Sonnhalter has been my trusted, go-to service manager for every one of them. He and his team ensure that I get the right service, in the right amount, at the right time, at the best price. I wouldn't think of going elsewhere in Northern Virginia and, in fact, changed dealerships so that I could continue a great working relationship. I recommend him to all my Toyota-owning friends--you can't get better than Paul and Priority for service. More