Priority Toyota Springfield

Understand the Customer Wahab understood exactly what I wanted in a vehicle, he helped according, consided my budget and worked to get a lot of perks to satisfy us completely Wahab understood exactly what I wanted in a vehicle, he helped according, consided my budget and worked to get a lot of perks to satisfy us completely. More

Outstanding Customer Service and Impeccable Performance Excellent Customer Service - I want to especially thank Mr. Paul Sonnhalter and Mr. Steven Lisi for working on our 2012 Toyota Highlander. Their ou Excellent Customer Service - I want to especially thank Mr. Paul Sonnhalter and Mr. Steven Lisi for working on our 2012 Toyota Highlander. Their outstanding customer service and impeccable performance exceeded our expectations. These employees were tasked with completely rebuilding the entire engine our family vehicle. We were extremely concerned about this repair and how it would get done. Now, we are grateful and happy to say that these employees successfully completed this project and did an outstanding job! We especially thank Mr. Steven Lisi who faced with the difficultly of rebuilding the entire engine worked tirelessly paying attention to every detail making the vehicle like new again, maybe, better than new! We greatly appreciate Mr. Sonnhalter and Lisi for their customer service and professionalism. We request that Toyota acknowledge these employees for their accomplishment. Thanks for hiring such talented workers who understand customer service and are committed to quality work. Thanks again! James and Brenda Edmonds More

Excellent customer service Wahab went the extra mile to help me buy my new Avalon. He was very patient as my husband and I looked at a few different Toyota models before we sett Wahab went the extra mile to help me buy my new Avalon. He was very patient as my husband and I looked at a few different Toyota models before we settled on the Avalon, and during the price negotiation process. I would highly recommend buying your next car from Wahab. More

Excellent sales consultant Very respectful and great service by Wahab. We looked at several Corollas with various price and a Nissan Sentra, but I like the Nissan Rogue. Wahab Very respectful and great service by Wahab. We looked at several Corollas with various price and a Nissan Sentra, but I like the Nissan Rogue. Wahab got a discount and work thoroughly to get my loan approved. Very happy with excellent service he provided More

Mr. Paul Sonnhalter Mr. Sonnhalter is the Assistant service manager. He does a fantastic job of monitoring the service and repair of your Toyota. Mine required a factor Mr. Sonnhalter is the Assistant service manager. He does a fantastic job of monitoring the service and repair of your Toyota. Mine required a factory reset of the computer system. Paul kept me informed and had the system rechecked after the reset. He called me a week later to ensure the vehicle was operating properly. An individual who goes the extra mile to ensure the customer is treated right. More

Very knowledgeable and respectful Wahab is an excellent sales consultant. He is very knowledgeable of the Toyota Vehicles and assist us in purchasing a 2017 RAV4 model. Very happy wi Wahab is an excellent sales consultant. He is very knowledgeable of the Toyota Vehicles and assist us in purchasing a 2017 RAV4 model. Very happy with the purchase. Very highly recommend Wahab and Priority Toyota of Springfield. More

Excellent, helpul, and courteous Let's face it, buying a car is an intimidating process. You always feel as if you are going to get shafted somehow. Well, these guys laid their cards Let's face it, buying a car is an intimidating process. You always feel as if you are going to get shafted somehow. Well, these guys laid their cards on the table, and had nothing to hide. Of course, it helps to do your homework, and if you have a trade, make sure you have a number in mind you can live with, and proof of that number from another dealer source if possible. More

I came prepared and it was a fairly easy process I spent about 6 months researching cars and visiting dealerships. I will say that Priority and Todd Carlson were definitely better than the other dea I spent about 6 months researching cars and visiting dealerships. I will say that Priority and Todd Carlson were definitely better than the other dealerships I visited. We came in with a list of used Camrys we were interested in, as well as True Car pricing guarantees for each one. Once we finally selected one and presented the price guarantee, we were basically done. There was no hesitation or push back on the True Car price guarantee and Todd helped us close out the sale quickly. I marked it 4 stars instead of 5 because of the issues we had between the sale and taking the car away from the dealership. There were a few items on the "We Owe" sheet that needed to get taken care of, as well as a floor mat that had a burn hole in it. Unfortunately they were unwilling to replace the floor mat (instead attempted to repair), and we had to return twice to pick up the vehicle. When we returned the first time (a week after purchasing), the work had not all been completed and the inspection had not been updated as promised. We had to leave the car for a second week so the work could get done. I don't think anyone maliciously did anything to try to pull a fast one, but instead it was a byproduct of the sheer size of the dealership and volume of cars that goes through the service department. Dwayne certainly did everything within his power to correct the issues, and for that we appreciate his support. In the end I would say that I have certainly had far worse car buying experiences, and would recommend them for a new car purchase. As with any used car purchase, there's always wiggle room that benefits dealerships, and that's part of the game. More