Priority Toyota Springfield
Springfield, VA
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Dwayne always take care of me and is very pleasant. This is first time I had an issue about my service and it wasn't Dwayne. I am not sure if washer fluid is supposed to be topped off, but it wasn't an This is first time I had an issue about my service and it wasn't Dwayne. I am not sure if washer fluid is supposed to be topped off, but it wasn't and I have never put fluid in myself. Only Toyota has serviced under the hood. There was a recall my car and it was taken care of. However, I don't if my passenger seat was removed, all the obituaries that were in the back pocket was scattered all across my seat. Whomever did it didn't even bother to put them back nor say anything about it. More
Dropped Van for Oil Change. First time parked at home I noticed small puddle of oil on garage floor. Time to double check everything. First time parked at home I noticed small puddle of oil on garage floor. Time to double check everything. More
Car delivery was not good! I was waiting for my car on the beach for 30 minutes. Nobody was helping. Later I found my car with door open and key in the car outside … I was in I was waiting for my car on the beach for 30 minutes. Nobody was helping. Later I found my car with door open and key in the car outside … I was in a hurry and left the facility as o was late. You can check video and it was really bad. What if someone drives my car away ?????? I was shocked to find my car with driver door open and key inside …. Unacceptable !!!! More
Their porter was supposed to get my vehicle but instead picked up another porter who sat on all my personal items and food on the passenger seat. What nasty human sits on someone's food to avoid walking up picked up another porter who sat on all my personal items and food on the passenger seat. What nasty human sits on someone's food to avoid walking up 20 steps. Instead of calling me to fix the issue like they said they would, they called to try to sell me my own vehicle. More
I went for Oil change few days ago, The Service Advisor Jessica was terrible and unprovisional I'm very dissatisfied with my Service. The Service was done, She didn't come up to me whatsoever to let me kno Jessica was terrible and unprovisional I'm very dissatisfied with my Service. The Service was done, She didn't come up to me whatsoever to let me know that my car was done. I did asked her to let me know when the Service is done. As a Service Advisor She didn't tell me anything that my car is needed, I counted on her to do her job. More
Coming in here I didn’t expect to walk aaay with the car of my dreams. These guys made it happen and I couldn’t have been more appreciative. Thank you to my long time friend Erin for making this deal possib of my dreams. These guys made it happen and I couldn’t have been more appreciative. Thank you to my long time friend Erin for making this deal possible. Also to will who was my sales person, best guys in the industry.! More

