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Priority Toyota Springfield

Springfield, VA

Overview
Reviews
4.0
466 Reviews
Call Dealership (703) 269-1400

7601 Loisdale Rd

Springfield, VA

22150

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By Type

Showing 466 reviews

January 18, 2026

Dwayne McClain is always so very helpful and gives very helpful and clear explanations about the service. Please pass my thanks to those experts who serviced our car. More

by F4Judge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne McClain
Report | Print
January 17, 2026

I needed to get an emissions inspection. I walked in without an appointment and was able to get it fairly quickly. More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Bell, Michael Chacon
Report | Print
January 09, 2026

Great service and excellent customer service provided from my service advisor, Chhay. He maintained good communication throughout the repair process. More

by Corolla user
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chhay
Report | Print
Jan 09, 2026 -

Priority Toyota Springfield responded

We're proud of the team we have here at Priority Toyota Springfield! Your feedback made our day. Thank you for choosing us!

January 05, 2026

Service Advisor and I have a 4. 5 year history and this is my 2nd car as well as my wife's car that he takes care of. They inspect, recommend the standard maintenance and I choose wh More

by lawill5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chai
Report | Print
Jan 05, 2026 -

Priority Toyota Springfield responded

We're proud to have earned your trust and appreciation here at Priority Toyota Springfield! Thank you for sharing your feedback about our team and for choosing us for all your vehicle needs.

January 03, 2026

Service manager was very professional and helpful. Only needed a VA safety inspection on this visit. Wait time was about 2 hours. More

by picaroon58
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne McClain
Report | Print
Jan 05, 2026 -

Priority Toyota Springfield responded

Thank you for choosing Priority Toyota Springfield and for sharing your thoughtful review of our team! We hope we can help with any future needs!

December 29, 2025

Long wait time but all issues taken care of by service personnel in 3 hour period. More

by clafromme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne McClain
Report | Print
Dec 29, 2025 -

Priority Toyota Springfield responded

Thanks so much for your rating! Please reach out if you ever need anything in the future.

December 23, 2025

THE SERVICE ADVISOR WAS FRIENDLY AND PROFESSIONAL. THE TECHNICIAN DID A GOOD JOB. I would recommend this service center to my friends. More

by Ken
Recommend Dealer
Yes
Employees Worked With
Danilo Canlas
Report | Print
Dec 23, 2025 -

Priority Toyota Springfield responded

Ken, thank you for the review of our service team! We can’t wait to share your feedback with them. We hope to welcome you back to Priority Toyota Springfield again down the road!

December 20, 2025

Great service with Kyle, lots of attention to detail, kept me up to date on the progress of the vehicle More

by NJKL45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle on service
Report | Print
Dec 22, 2025 -

Priority Toyota Springfield responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

December 18, 2025

Excellent customer service in the service department! Mike always provides top notch service. He is the reason I love this dealership! More

by wckickboxer
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chacon
Report | Print
Dec 19, 2025 -

Priority Toyota Springfield responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

December 17, 2025

THE SERVICE ADVISOR WAS FRIENDLY AND PROFESSIONAL. THE TECHNICIAN DID A GOOD JOB REPAIRING TWO RECALL ITEMS. More

by BOB RUMCHICALODI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NADJAR
Report | Print
Dec 17, 2025 -

Priority Toyota Springfield responded

Bob, we're glad our team provided friendly and professional service at Priority Toyota Springfield. Thank you for choosing us and for sharing your experience. We wish you safe travels ahead!

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