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Charles Barker Lexus Virginia Beach - Service Center

Virginia Beach, VA

4.9
284 Reviews

284 Reviews of Charles Barker Lexus Virginia Beach - Service Center

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April 30, 2025

I was in for a routine service and a state inspection. Craig was friendly, courteous, and professional . More

by graz2416kn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Riccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Rash
May 02, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your experience with us at Priority Lexus of Virginia Beach! We're delighted to hear that Craig provided friendly and professional service during your visit. We look forward to serving you again in the future!

April 29, 2025

The process was fast and painless. The employees were awesome to deal with and the tech attention to detail was amazing. More

by Beenfishing45
Recommend Dealer
Yes
Employees Worked With
Rose
May 02, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that your experience at Priority Lexus of Virginia Beach was smooth and enjoyable! Our team takes pride in providing excellent service, and it's great to know we hit the mark. Thanks for choosing us!

April 26, 2025

Easy to get the appointment, professional yet warm welcome and fast service. Especially Mike was very helpful. A five star experience More

by aseslika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 28, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear about your five-star experience at Priority Lexus of Virginia Beach! It's wonderful that Mike and the team provided a professional yet warm service. Thank you for choosing us, and we look forward to serving you again!

April 26, 2025

Isabella is an outstanding service representative. She keeps her customers informed on their status of their vehicles and explains required service in easy t understand language. We’ve been taking ou More

by pfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
Apr 28, 2025 -

Priority Lexus Virginia Beach responded

It's fantastic to hear that Isabella has been providing such excellent service at Priority Lexus of Virginia Beach! We appreciate your continued trust in us and are delighted to know you're always satisfied with our care. Thank you for sharing this feedback!

April 25, 2025

Priority Lexus is a superb Lexus dealer! Bonnie was my service advisor and she provided exceptional customer service. She is very knowledgeable about my vehicle and explained everything sup More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Riccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Priority Lexus Virginia Beach responded

Chris, we're delighted to hear that Bonnie provided you with exceptional service at Priority Lexus of Virginia Beach. Thank you for sharing your experience and kind words!

April 22, 2025

I was very pleased with the service I had on my car. There were several things that I had done on Monday. But I was very pleased with the way Isabella helped me!! More

by bandlchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department - Isabella
Apr 23, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Isabella provided excellent service during your visit at Priority Lexus of Virginia Beach! Thank you for sharing your positive experience with us.

April 19, 2025

My service advisor Craig is always very professional, kind, courteous and attentive when I visit. More

by pbbullock18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Daniels
Apr 21, 2025 -

Priority Lexus Virginia Beach responded

Your feedback is appreciated! Thanks for being a valued customer.

April 18, 2025

Priority Lexus Service Department in Virginia Beach treats its customers with respect and courtesy. My service advisors were awesome! More

by none2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 21, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your positive experience with the service department at Priority Lexus of Virginia Beach! We're delighted to hear that our team treated you with respect and courtesy. We look forward to serving you again in the future!

April 18, 2025

Bonnie was great. Very professional. Explained everything in detail. No surprises. She let me know when my next service is due. More

by nickneighbors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie Larowe
Apr 21, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Bonnie provided a professional and transparent experience at Priority Lexus of Virginia Beach. It's great knowing you left with all the information needed for your next service! Thanks for sharing your feedback!

April 18, 2025

This dealership is always accommodating, friendly and thorough. It’s a pleasure to deal with the same service provider at each visit. More

by Char
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, service advisor
Apr 21, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your positive experience with Priority Lexus of Virginia Beach! We're delighted to hear that our team consistently provides accommodating and friendly service. We look forward to serving you again in the future!

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