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Charles Barker Lexus Virginia Beach - Service Center

Virginia Beach, VA

4.9
284 Reviews

284 Reviews of Charles Barker Lexus Virginia Beach - Service Center

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July 10, 2025

Outstanding service, and staunch professionalism as always. Thanks Isabella, and the technician for all the updates and great care. I highly recommend Priority of Virginia Beach for great products, a More

by Dutchman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
July 08, 2025

Extremely expensive but very efficient and the communication was excellent. I love the video with explanation and progress updates via text. I expect to go there again for major checks but can't More

by Jan Vermilya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 09, 2025 -

Priority Lexus Virginia Beach responded

Jan, we appreciate you for choosing Priority Lexus Virginia Beach and for sharing your feedback regarding our pricing. We hope you will return to our dealership in the future.

July 07, 2025

I have been a customer for many years. My first rep was great and so is the new person, Michael. Thank you for the excellent service you provide each time I'm there. More

by dortheasmith2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick W and Michael M
Jul 09, 2025 -

Priority Lexus Virginia Beach responded

Your continued business means the world to us! Thank you for choosing Priority Lexus VA Beach and for sharing your experience with Michael.

July 07, 2025

I came in for Car Maintenance and Michael was polite and kind. Everyone were friendly. More

by Cdspratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Waugh & Samuel Custodio
Jul 09, 2025 -

Priority Lexus Virginia Beach responded

We truly value your review and appreciate you choosing Priority.

July 07, 2025

Priority Lexus and Isabella, my service rep were fantastic and knowledgeable. The service was performed in a timely manner. More

by Jpoisson510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Isabella
Jul 09, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your kind words about Isabella and the team! We appreciate your business and we hope to welcome you back to Priority Lexus Virginia Beach next time.

July 03, 2025

Excellent service and communication about the repairs needed for my car. Price quoted in advance. More

by lucybake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samatha
Jul 07, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your positive experience with Priority!

July 03, 2025

Very professional, the service was great. And I did appreciate losing car,Mike made me feel special. More

by Cpagley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Priority Lexus Virginia Beach responded

We're thrilled with your 5-star review! Thanks for being a part of the Priority family.

July 02, 2025

Rosalie and the service department are exceptional in their efforts to help customers. We had an issue with our LX600 while in Virginia and they did everything within their means to help us. We are More

by reitzr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosalie
Jul 03, 2025 -

Priority Lexus Virginia Beach responded

Reitz Family, we're delighted to hear that Rosalie and our service department at Priority Lexus of Virginia Beach were able to assist you with your LX600. Thank you for being loyal Lexus SUV owners since 1994! We truly appreciate your kind words and support.

July 01, 2025

Lexus dealership by priority,I had excellent service from Samantha very helpful, my car was serviced excellent. Thank you More

by Grandma4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grady Harris, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your experience with us! We're delighted to hear that Samantha provided excellent service during your visit to Priority Lexus of Virginia Beach. We appreciate the feedback and look forward to serving you again in the future!

June 30, 2025

Michael was courteous and very clear explaining what the service entailed and how long it should take. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Jul 01, 2025 -

Priority Lexus Virginia Beach responded

Jennifer, we're delighted to hear that Michael provided clear and courteous service at Priority Lexus of Virginia Beach. Thank you for sharing your experience with us!

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