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Charles Barker Lexus Virginia Beach - Service Center

Virginia Beach, VA

4.9
282 Reviews

282 Reviews of Charles Barker Lexus Virginia Beach - Service Center

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July 17, 2025

Craig was very informative on things needed to update my cars maintenance! Kudos to Craig! More

by vepco6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Smith
July 17, 2025

Mike Moore and everyone else were very pleasant and helpful. I really enjoyed the video sent to my phone and the information about my car repairs. That must be something new and very helpful. Thank you More

by jerifisher01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
July 16, 2025

this dealership is clean and welcoming. most employees do not look away when you’re lost and in need of help and directions. Isabella consistently goes above and beyond when it comes to tak More

by plegados
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella Rodriguez
July 14, 2025

Came in for a state inspection, very fast and efficient. 10/10 Rosie was great More

by Tayrey9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie
July 13, 2025

Service was Awesome……check my car out found the problem, diagnosis discovered it was the Battery. I was in and out in now, as always, never a disappointment. Thank you Craig for taking care of me. More

by bridgett757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
July 13, 2025

This is a great dealer. They take good care of my vehicle Michael Moore kept me informed of the process. Michael you said you would send me a video for me to delete a messag More

by Deckhardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moore
July 12, 2025

A 4 because it took an hour and a half for state inspection and oil change. Otherwise great service. More

by cbmorris10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie
July 11, 2025

Craig Smith provides excellent customer service. He explained everything and went out of his way to get me a loaner More

by Louie936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jul 11, 2025 -

Priority Lexus Virginia Beach responded

Thank you for choosing Priority Lexus Virginia Beach and highlighting Craig's attentive service! We are grateful to have you as a customer and we hope to welcome you back for any future needs.

July 10, 2025

Outstanding service, and staunch professionalism as always. Thanks Isabella, and the technician for all the updates and great care. I highly recommend Priority of Virginia Beach for great products, a More

by Dutchman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
July 08, 2025

Extremely expensive but very efficient and the communication was excellent. I love the video with explanation and progress updates via text. I expect to go there again for major checks but can't More

by Jan Vermilya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 09, 2025 -

Priority Lexus Virginia Beach responded

Jan, we appreciate you for choosing Priority Lexus Virginia Beach and for sharing your feedback regarding our pricing. We hope you will return to our dealership in the future.

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