Back

Priority Lexus Virginia Beach

Virginia Beach, VA

4.9
335 Reviews

3909 Virginia Beach Blvd

Virginia Beach, VA

23452

Directions

By Type

Showing 335 reviews

May 29, 2025

Their customers are their “Priority”. I appreciate being able to connect directly by text message More

by apl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moore , Brad Rose, Grady Harris, Jr.
Jun 02, 2025 -

Priority Lexus Virginia Beach responded

Thanks for the great feedback! We’re always here to help whenever you need us.

May 29, 2025

I love this dealership! From sales to service department the staff has been very helpful, knowledgeable, kind and attentive! I’ve bought all my Lexus’s from this dealership More

by LAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Delaune
Jun 02, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your positive experience with Priority Lexus of Virginia Beach! We're delighted to hear that our team, especially Rose, has consistently provided excellent service. We appreciate your loyalty and look forward to serving you in the future!

May 28, 2025

I appreciate the work you did for me and the loner car. Thanks you so much for your hard work. More

by lleewalker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Brasco
May 28, 2025 -

Priority Lexus Virginia Beach responded

Thank you for your review! We appreciate your support.

May 25, 2025

The worst Lexus service I have ever been to the the prices are higher I pay 100 bucks for oil change in the dealer in Jacksonville FL here I paid 180 bucks the wait is longer they don’t over a loner ca More

by Abdullah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Brasco
May 27, 2025 -

Priority Lexus Virginia Beach responded

Abdullah, I'm sorry to hear about your experience with our service. We strive for competitive pricing and efficient service, so it's disappointing to know we fell short during your visit. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Priority Customer Relations - feedback@priorityautomotive.com.

May 25, 2025

Good service,warming,nice atmosphere,good refestment,cleanliness,very organized food coffee cookies water fesh . More

by chauquidang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike morris
May 27, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the service and atmosphere at Priority Lexus of Virginia Beach. We appreciate your feedback and look forward to welcoming you back soon!

May 23, 2025

The dealership was great today with my service! My service person did a wonderful job. More

by neve.48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 27, 2025 -

Priority Lexus Virginia Beach responded

Thank you for your feedback! We’re happy to hear you had a good visit. If there’s anything we can do to make it 5 stars, we’d love to know. Priority Customer Relations - feedback@priorityautomotive.com

May 23, 2025

Bonnie was great on the phone and at the dealership. Super personable and professional, as was everyone else at Priority Lexus. With employees like Bonnie it’s no wonder that Priority Lexus is so highly More

by Hazukaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie Larowe
May 27, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your positive experience with Bonnie and the team at Priority Lexus of Virginia Beach! We're delighted to hear that our staff's professionalism made a great impression. We appreciate your support and look forward to serving you again in the future!

May 19, 2025

The vehicle service representative took care of me in a very efficient manner. I am very pleased with my appointment More

by rkw5761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Houston
May 19, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that your appointment went smoothly at Priority Lexus of Virginia Beach! Thank you for sharing your positive experience with our service team.

May 18, 2025

We were pleased with Craig Smith as our advisor. He was very professional and knowledgeable explaining a couple of minor issues /concerns we had. More

by cee3917
Workmanship
Recommend Dealer
Yes
Employees Worked With
Craig Smith
May 19, 2025 -

Priority Lexus Virginia Beach responded

It's wonderful to hear that Craig Smith provided such professional and knowledgeable service at Priority Lexus of Virginia Beach. We're glad he could address your concerns effectively!

May 17, 2025

I had a good experience having my car oil changed and tires rotated and balanced at the Priority Lexus dealer. Bonnie, who coordinated this service was very personable and helpful. More

by alisonvab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie
May 19, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Bonnie provided personable and helpful service during your visit at Priority Lexus of Virginia Beach. Thank you for sharing your positive experience with us!