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Priority Lexus Virginia Beach

Virginia Beach, VA

4.8
164 Reviews

3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 164 reviews

December 21, 2024

Top notch. Mikes years of experience show through. blah blah blah blah blah blah blah More

by jnosm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Ward
December 19, 2024

My Service Advisor Mike was very knowledgeable and helpful by taking the time to answer my questions about what was included in the 70,000 maintain. He kept me updated on the progress of the service More

by Sirjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Service Advisor
December 19, 2024

Priority Lexus and my service advisor, Mike Moore, are very efficient and attentive to needs. Even with technicians out due to illness, they were able to finish my vehicle on time. I was especially please More

by messmankl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
December 19, 2024

Always a professional employees and beyond satisfactory service! Priority Lexus is over a go to company that understands the customer needs. More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lawson
December 18, 2024

Michael was very professional and pleasant. He answered my questions with detail. Nice reflection on dealership. More

by kpossage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
December 18, 2024

My visit to the Service Dept was the most feel good moment of this holiday season. My concerns were investigated and results explained clearly to me. They were efficient. Then to be given a clean ca More

by Asavage01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
December 18, 2024

outstanding service. always a pleasure to get my car service at Priority Lexus. thank you More

by eamason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mike
December 18, 2024

The service was excellent. They explained everything that needed to be done as well as when my next appointment would be. I was very happy he explained about the sunroof-how it More

by Pgibson1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian winslow
December 15, 2024

Too much time was wasted first day ,3 hours, for finance person and having to come back next day to see him.. Also on delivery had to wait 2 hours for a problem with license plate screw issue that is still More

by cappymac64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Rose, Ben Houston
Dec 18, 2024 -

Priority Lexus Virginia Beach responded

Thank you for sharing your feedback with us. We apologize for the inconvenience and time spent during your visit to Priority Lexus of Virginia Beach. Your experience is important, and we'll work on improving our processes to better serve you in the future. Please reach out if there's anything further we can do to assist!

December 10, 2024

Speaking with Mr. Michael Lawson.was very reassuring that they would be able to resolve the issue. More

by Patricia D. L. M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lawson
Dec 11, 2024 -

Priority Lexus Virginia Beach responded

Thank you for sharing your experience! We're glad to hear that Michael Lawson provided reassurance and support. We’re here to help with any of your vehicle needs!

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