Priority Lexus Newport News

Outstanding buyer experience!! From the first meeting of a Charles Barker sales person, to driving your beautiful car home, you feel pampered and special!! Our wonderful salesman, M From the first meeting of a Charles Barker sales person, to driving your beautiful car home, you feel pampered and special!! Our wonderful salesman, Mohamad, could not have been more helpful and understanding of our vehicle buying needs. There is no pressure to buy, just a total atmosphere of wanting to make you feel pampered and special. Even the financing is easy and non stressful. Mohamad went out of his way to make sure we were able to get the best interest rate and terms. Our car was detailed in service and was stunning at delivery. And when you get ready to drive your beautiful Lexus home, the last thing you hear is that we look forward to seeing you next time, please call when we can set up your service appointment. Also bring in your phone and we will walk you through setting up your devices on the Lexus system. Charles Barker Lexus and Mohamad went above and beyond any car buying experience that I have ever had in the past. This is now our dealership forever!! More

Excellent service Thoroughly enjoyed my car buying experience. The salesman made it easy and he was very knowledgeable and very courteous. The whole atmosphere was re Thoroughly enjoyed my car buying experience. The salesman made it easy and he was very knowledgeable and very courteous. The whole atmosphere was relaxed but professional. More

Always a Pleasure to work with Mo!! This is the second NX Sport that I've purchased from Mo Mayassi:). I loved my first one but the new 2018 with Red interior is out of this world Amazin This is the second NX Sport that I've purchased from Mo Mayassi:). I loved my first one but the new 2018 with Red interior is out of this world Amazing!! Mo went to great lengths to get me this vehicle. It should've taken 4 months to special order and He had it ON THE LOT IN UNDER 2 WEEKS!!! I'm always blown away by the outstanding customer service and attention to detail at this dealership. I truly feel like they are family and I love to just stop in from time to time to say hello. Mrs. Jane at the front dest is always super sweet as well. Thomas Cahoon was right in sync with Mo to make sure we received the Best deal out there!! Thank you All for the most Amazing vehicle purchasing experience!!! My loyalty will always be with you. PS, The new Finance Lady was super sweet as well:) More

First time at this dealership!!! It was great Mr. Patrick did an outstanding job explaining to me all my options in the car. He didnt rush me into a decision and I really appreciate that. Being in Mr. Patrick did an outstanding job explaining to me all my options in the car. He didnt rush me into a decision and I really appreciate that. Being in the sales business I pride myself on not pressuring anyone to buy. My wife loves her ES 350. Patrick I will be back for that LS 500 when I get my money right. Thanks again! More

Great Sales Experience Just bought my 3rd Lexus at Charles Barker Lexus. The sales process with Mo Mayassi and Thomas Cahoon was terrific. I bought the car I wanted at a goo Just bought my 3rd Lexus at Charles Barker Lexus. The sales process with Mo Mayassi and Thomas Cahoon was terrific. I bought the car I wanted at a good price and the customer setup from Mohamad was terrific. More

No Pressure - Possitive Results Over my 32 years of driving I’ve bought many cars, but this experience was different. Approximately 6 months ago we visited the Lexus showroom in Newp Over my 32 years of driving I’ve bought many cars, but this experience was different. Approximately 6 months ago we visited the Lexus showroom in Newport News VA while our oil was being changed in our 2013 Lexus RX-350. We were not currently in the market but the salesman, Frenchy, kept in contact with us and finally closed the deal with the arrival of the new 2018 RX-350L. The attribute I appreciated most was his superior knowledge of the Lexus and no pressure. Can’t say enough about his no pressure and positive results. I will return because of his professionalism. More

Purchase of New Vehicle from Mohamad T. Mayassi We have purchased two vehicles from Mohamad T. Mayassi at Charles Barker Lexus in Newport News, VA. Both experiences have been wonderful and we would We have purchased two vehicles from Mohamad T. Mayassi at Charles Barker Lexus in Newport News, VA. Both experiences have been wonderful and we wouldn’t consider going anywhere else. Mohamad is an extraordinary individual and Lexus is very fortunate to have his services. Mohamad introduced us to Lexus when we purchased our first vehicle, and our second, most recent purchase once again highlighted his depth of knowledge, infectious enthusiasm, joy in what he does and love of Lexus. We love the product but we will keep coming back to Charles Barker because of Mohamad, His expertise and experience are phenomenal, and his people oriented personality makes him perfectly suited for his position as “Master Certified Sales and Leasing Consultant”. We now consider him a friend - more than a friend. - we consider him family. Thank you Mohamad!!! More

Jeff Dunlap was wonderful. Jeff is knowledgeable, pleasant, accommodating, & we knew we were in good hands after a short time. It was a pleasant experience. We was wonderful. Jeff is knowledgeable, pleasant, accommodating, & we knew we were in good hands after a short time. It was a pleasant experience. We will recommend your dealership &JEFF to our friends & family. Jeff sold us on LEXUS and on the stellar service department. I have had high end cars for many years, but never felt as good about a car purchase. Very pleased purchasers, Tommy & Donna Lange More

Best trade and buy transaction ever. This was the easiest and least stressful transaction I have ever conducted for a trade-in and buy purchase. All of the personnel I have come in conta This was the easiest and least stressful transaction I have ever conducted for a trade-in and buy purchase. All of the personnel I have come in contact with at this dealership have been friendly, courteous, and professional. Mr. Mayassi made this transaction clear by explaining every step in an easy to understand way. He was friendly and knowledgeable, explaining the operation of all features of the car. He was the most outstanding example of a sales representative that I have ever met. His overall performance was outstanding and I will be sure to contact him when I buy my next automobile. More

professional, courteous and knowledgeable From sales personnel to sales manager a top notch organization able to communicate effectively regarding the product and the financing options. I hig From sales personnel to sales manager a top notch organization able to communicate effectively regarding the product and the financing options. I highly recommend the persons with whom we worked on this purchase. More