Priority Lexus Newport News

It was a pleasure to meet Jose in the service department. I explained the problem with the shifter in the console and he very patiently explained what needed to be done to complete the repair. The job was do I explained the problem with the shifter in the console and he very patiently explained what needed to be done to complete the repair. The job was done very quickly considering the amount of work that was needed. I am very appreciative. Thank you Jose. Mary More

Very poor in communication. I had to beg for my warrenty paperwork from the agent to the manager. Nobody listened. I had to beg for my warrenty paperwork from the agent to the manager. Nobody listened. More

Ok sale man good service try to do the best what they can do he is mind guy do he is mind guy More

Khaled did a very good job . High class treatment. Highly recommended. Definitely ask for Khaled when purchasing a vehicle. High class treatment. Highly recommended. Definitely ask for Khaled when purchasing a vehicle. More

This is a nice, clean, knowledgeable establishment. I really had a nice experience purchasing my vehicle fast and smooth with no hiccups. I really had a nice experience purchasing my vehicle fast and smooth with no hiccups. More

Left car for 5 hours. 45,000 mile checkup. Car came out 2pm , half washed, no front. Car mat on floor,none of interior car had been cleaned. I was told I needed 4 tires, 45,000 mile checkup. Car came out 2pm , half washed, no front. Car mat on floor,none of interior car had been cleaned. I was told I needed 4 tires, okayed to be done, then called back by Lexus Service Dept.and told tires not in stock. You filled my washer fluid, and probably checked other fluid levels. Definitely not worth $500, and 5 Hrs of my day with a half Wash car at the end. Mark Riley More

Worked with Jay and Albert. Car was ordered, cleaned and ready when I arrived at the dealership. Car was ordered, cleaned and ready when I arrived at the dealership. More

Shavon the sale woman was the best ever she made my process in buying a car go so smooth with no stress or headaches plus she explained everything to us in detail plus everybody who we came into contac process in buying a car go so smooth with no stress or headaches plus she explained everything to us in detail plus everybody who we came into contact with was very pleasant and helpful I recommend the Lexus dealer to everyone More

Very pleasant experience quickly getting everything ready great service thank you for your service yes we would recommend you great service thank you for your service yes we would recommend you More

Met my expectations. Mohamed did a good job .i look forward to using the service department. Mohamed did a good job .i look forward to using the service department. More