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Priority Lexus Newport News

Newport News, VA

4.8
575 Reviews

12831 Jefferson Avenue

Newport News, VA

23608

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576 Reviews of Priority Lexus Newport News

April 19, 2025

Mr. Daryl was very professional, and knowledgeable of the complete car buying process. He patiently answered all of my questions resulting in a excellent car buying experience. More

by dave.fpmcc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl!, Jane Tucker, Matt Perez
April 11, 2025

Excellent service and vehicle returned in a timely manner. Employees are extremely helpful and knowledgeable. More

by debratrittipoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya gleason
Apr 11, 2025 -

Priority Lexus Newport News responded

We're delighted to hear that you received excellent service and timely assistance from our team at Priority Lexus Newport News. Thank you for sharing your experience, and we look forward to serving you again in the future!

April 06, 2025

I love Priority Lexus in Newport News VA. I love my Sales Associate, Mohamad Mayassi! The dealership is on top of their customers needs and desires and Mohamad executes every detail. A top More

by Dee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi, Patrick (Frenchie) Antar
Apr 09, 2025 -

Priority Lexus Newport News responded

It's fantastic to hear that Mohamad and the team at Priority Lexus Newport News provided such a top-notch experience! We're delighted you plan on making Lexus your family brand. Thank you for sharing this wonderful feedback with us!

April 01, 2025

From working with Todd in sales, Sam in finance, Latoya in service and making sure we were welcomed, we interacted with knowledgeable, friendly, respectful, and helpful people. Purchasing a new car is neve More

by lklemasters
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd, Sam, and Latoya
Apr 02, 2025 -

Priority Lexus Newport News responded

It's fantastic to hear that Todd, Sam, and Latoya made your experience at Priority Lexus Newport News enjoyable! We're delighted you felt welcomed by our team and are loving your new Lexus TX Premium Plus. Thank you for choosing us!

April 01, 2025

Todd was great. He always had a smile putting up with my old lady crazies trying to make a decision on a car. Give him a raise! More

by Yankeenin
Recommend Dealer
Yes
Employees Worked With
Matt Perez
Apr 02, 2025 -

Priority Lexus Newport News responded

Yankeenin, we're delighted to hear that Todd provided such a positive experience at Priority Lexus Newport News! We'll be sure to share your kind words with him. Thanks for the review!

March 31, 2025

Mohammad was great to work with! He was exceptionally helpful! He knew an abundance of knowledge. More

by ginniecarr63
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi
Apr 02, 2025 -

Priority Lexus Newport News responded

It’s great to hear that you had a positive experience! Thanks for choosing Priority.

March 30, 2025

My visits to Priority Lexus Newport News’s Service Department is always pleasant. Darrell is always professional, caring and patient enough to answer all of my questions! More

by mahogany217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell, Mohamad Mayassi
Apr 02, 2025 -

Priority Lexus Newport News responded

It's wonderful to hear that Darrell and the Priority Lexus Newport News Service Department consistently provide a pleasant experience. We're glad you feel well taken care of, and we appreciate your kind words!

March 29, 2025

Loved the dealership, especially the coffee machine , LOL. MsShavon McKnight was so pleasant , patient and upbeat. A pleasure to work with. She was very forthcoming and responsive and made us feel comfor More

by goappsvcu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Perez
Apr 02, 2025 -

Priority Lexus Newport News responded

We're delighted to hear that MsShavon McKnight made your experience at Priority Lexus Newport News so enjoyable! It's wonderful knowing she stood out among the many salespeople you encountered. We appreciate your feedback and hope you enjoy every moment with your new vehicle!

March 29, 2025

Excellent sales rep, very attentive and easy to deal with straight to the point no bull…. More

by Angele66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor, Matt Perez
Apr 02, 2025 -

Priority Lexus Newport News responded

We appreciate your feedback and look forward to serving you again in the future!

March 28, 2025

Great service. I was shown via cell phone the full inspection and additional issue with my vehicle. Very professional customer service ! More

by Keith Maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyera
Mar 28, 2025 -

Priority Lexus Newport News responded

Keith, we're delighted to hear that you appreciated the professional service and transparency at Priority Lexus Newport News. Thank you for sharing your experience with us!

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