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Priority Lexus Newport News
Newport News, VA
525 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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525 Reviews of Priority Lexus Newport News
December 20, 2024
I made a on appointment with the dealership, I was met as I entered by Gregory. He introduced to me to Mohamad Mayassi “MO” a pleasant man that made you feel like a friend. I told him my wife and were going I entered by Gregory. He introduced to me to Mohamad Mayassi “MO” a pleasant man that made you feel like a friend. I told him my wife and were going to our Great Granddaughter’s 4th birthday party. I explained we didn’t have much time. I indicated I was interested in a used Lexus ES 350 with low mileage. He told me they had just taken a trade in. He invited us relax in the in customer setting area. He showed us the vehicle it was nice but, I didn’t think we were interested in it. He explained that he had the perfect car. It was 2024 with just 261 miles on it. It was beautiful Silver with Acorn interior color. We drove it, we really liked it. But we were running out of time. I explained I had doctor’s appointment on Tuesday morning 12/10/24. And that I would meet with him. I brought a friend with me. We realized we use to go to a restaurant that Mo worked it. We frequently ate there on Friday evenings. It was also like old home week!!! He is by the best salesman I ever dealt with. Very knowledgeable,polite, answered all my many queries. I purchased the the car on the 10 th.my Son’s birthday. Dealership kept the vehicle and we decided to pick it up on Dec. 13th. When we arrived the car was setting on display with large red bow on it. My wife of 61 years was thrilled with it, we signed the paperwork I More
by George
Employees Worked With
Mohamad Mayassi, Jane Tucker, Matt Perez
December 10, 2024
This dealership has the BEST Sales person, very professional, knowledgeable, impressive down right patients and understanding of customers needs to ask as many questions as possible. What an excel professional, knowledgeable, impressive down right patients and understanding of customers needs to ask as many questions as possible. What an excellent experience. I am more than satisfied. Thank you and please keep up the great work. More
by Dallas
Employees Worked With
Darryl Johnson. 5 stars
December 08, 2024
Latoya is the best! I was able to get in without an appointment, and the service was finished in a timely manner. By far the best experience I’ve had at a Lexus store. I was able to get in without an appointment, and the service was finished in a timely manner. By far the best experience I’ve had at a Lexus store. More
by Obxdogos
Employees Worked With
Latoya
December 06, 2024
We are very pleased with the Lexus dealership sales and service department. I’ve had my Lexus serviced twice and they were very thorough and personable. One plus for me is the complimentary car wash. I don service department. I’ve had my Lexus serviced twice and they were very thorough and personable. One plus for me is the complimentary car wash. I don’t care for the local car washes. It cost me $28. last time. That was just a wash and dry. When I noticed they didn’t sweep the back floor, I asked and the guy said, oh no I forgot. No tip for him. I recommend Lexus. More
by lhagerma
Employees Worked With
Can’t remember his name
December 04, 2024
Had my car in for annual state inspection. The technician went far above and did a video showing my vehicle inspection. It was amazing and first ever. Priority Lexus Service Center is the bomb The technician went far above and did a video showing my vehicle inspection. It was amazing and first ever. Priority Lexus Service Center is the bomb!! More
by GE
Employees Worked With
Angela Hoover
November 26, 2024
Dealer/Daryl was honest and upfront about the sale of my TX. He was attentive to our questions and needs. I was satisfied with putting a down-payment to reserve the vehicle until it was ready to be sold. On TX. He was attentive to our questions and needs. I was satisfied with putting a down-payment to reserve the vehicle until it was ready to be sold. Once the recall issue was resolved, the sale of the car moved swiftly. Would have loved to have gotten a little more of an incentive for having to wait several months for the vehicle. All in all, it was a good experience with this dealership. More
by benn
Employees Worked With
Daryl Johnson , Matt Perez
November 26, 2024
Service department very professional. Our salesman continues to support us 👍. We have bought several LEXUS from this dealership Very responsive to our concerns Our salesman continues to support us 👍. We have bought several LEXUS from this dealership Very responsive to our concerns More
by JCD3NAVY
Employees Worked With
KHALEB. DONNA
November 26, 2024
Mr. MOHAMAD MAYASSI Thank you for professionalism, kindness and customers service. Also, your patience and knowledge throughout the process of purchasing my vehicle were invaluable. I highly recommen kindness and customers service. Also, your patience and knowledge throughout the process of purchasing my vehicle were invaluable. I highly recommend this dealership. Thank you. 5 Stars More
by gowilliams59
Employees Worked With
Mohamad Mayassi, Matt Perez
