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Priority Lexus Newport News
Newport News, VA
683 Reviews
At Priority Lexus Newport News, it’s our mission to provide the drivers of Newport News and all surrounding areas with prestigious, luxury vehicles. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your high expectations as customers by selling the finest new and used Lexus cars ever built. We are your premier Newport News dealer. Priority Lexus Newport News News serving Newport News, Williamsburg, York County, Hampton, and Poquoson.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 683 reviews
July 25, 2026
Pleasant to work with each time, i never feel rushed when talking with them. Service well done. The service area, lobby always clean and the bathroom. Plenty of snacks and drinks while you wait. talking with them. Service well done. The service area, lobby always clean and the bathroom. Plenty of snacks and drinks while you wait. More
by goldsboro24pets
Employees Worked With
Service department
July 24, 2026
Latoya is always very professional and knowledgeable with a wonderful personality. The entire service staff are cheerful and patiently explained all concerns I had. Great service even though they the servi a wonderful personality. The entire service staff are cheerful and patiently explained all concerns I had. Great service even though they the service fees are too expensive. More
by Winter
July 23, 2026
Great service! Good experience on my part! I have set a date for continued service! Good experience on my part! I have set a date for continued service! More
by nsomalley
July 22, 2026
They were very friendly and helpful with our car buying experience. Thanks to all who helped with this. experience. Thanks to all who helped with this. More
by Richard
July 17, 2026
Mo was very good and knowledgeable. Great sales person. He and the team serviced us well. Great sales person. He and the team serviced us well. More
by zaniautry
Employees Worked With
Other Employees :
Amanda Caison and Talisha Pettaway
July 14, 2026
Easy to deal with, getting my car in and out in a timely fashion for service. fashion for service. More
by Newport Jim
Employees Worked With
July 13, 2026
The salesmen, Mr. Frenchie was very knowledgeable about the SUV that I purchased. Also, the young woman who sold me the windshield and body protection was very knowled Frenchie was very knowledgeable about the SUV that I purchased. Also, the young woman who sold me the windshield and body protection was very knowledgeable of the products. I also enjoyed Matt, because he made me feel comfortable. Overall I like the way I was treated. I will be buying my next Lexus from them. More
by gregory.morris4
July 09, 2026
Excellent service from Mr Cory. Paperwork was done faster than I expected.Mr Cory was very patient explaining me about the the car I bought. Thank you to him Paperwork was done faster than I expected.Mr Cory was very patient explaining me about the the car I bought. Thank you to him More
by Royal highness 😊
Employees Worked With
